first sorry for my English is bad

my headphone cable is damaged by pulling

can anyone help me to match the cable with jack 3.5mm

⟐ Answered Mart 05, 2021 at 16:24 GMT-7

Is there anything I can do to fix it?

⟐ Answer accepted Aralık 19, 2020 at 9:34 GMT-7

FIRST :: I apologize but this question is related to the Kingston HyperX Cloud Core Gaming Headset (KHX-HSCC-BK) -NOT- the Cloud II or the CloudX. The Cloud Core was not listed as an option when I was choosing a device for this question.

The 3.5mm jack broke off in my son’s Xbox One controller. I managed to get the piece out of the controller but have no idea what type of replacement jack I need to purchase. I have cut the main cord back to see the wires (picture attached).

This is what I have found after hours of rummaging around reading the threads of other people who have similar problems.

Xbox supports the CTIA wiring standard

Blue is Left

Green is Right

Red/White is Mic

Copper is Ground

Can I fix the Headphone 3.5mm that only works in Certain positions that helped me the most but I am STILL fuzzy on what I need 3.5mm jack I need to purchase & where each of my wires will need to be soldered. Can someone link a suitable 3.5mm jack from Amazon or wherever? I would be so thankful.

Thanks so much in advance.

Jay

⟐ Commented Temmuz 05, 2020 at 5:42 GMT-7

• Blue
• Red / Copper
• White / Copper (Wrapped around white)
• Green

I’ve tried the following :

• Red/copper plus copper from white on pole 1 / SLEEVE
• Blue on pole 2 / RING 2
• Green on pole 3 / RING 3
• White on pole 4 / TIP

This result made right earspeaker make sound and left no sound.

⟐ Answer edited Mayıs 02, 2020 at 6:27 GMT-7

I have the hyperx cloud alpha, out of nowhere the left ear stopped working, i saw some guides over here said that it could be a faulty wire so i tried to investigate and found that the left speaker (driver) is dead (i tested the drivers with some voltage the right driver made some noise while the left one is completely dead)

My question is this thing fixable ? Anywhere to buy the driver or if i managed to get a broken cloud 2 can i fit its driver in the alpha?

Thanks for any help

⟐ Answer accepted Mart 14, 2020 at 14:50 GMT-7

This happened when I was playing CS:GO.

I played several times with the cable going up in the headband, that's why the cable broke. (Check image)

(It's actually the other cable going up in the headband that broke)

I tried to wire them back and plug it in. It didn't work because the green wire has a special coating ? (Check Image)

(Not the broken wire)

(The broken wire)

Now only the mic and the left ear cup is working, what can I do to fix the wire problem ?

I tried to wire them back together but it didn't work because of the special coating i'm guessing ?

⟐ Commented Mart 26, 2019 at 9:08 GMT-7

My right earphone stopped working. I have read the other threads but I still am not sure what to check for or how to fix it. Everything seems to be attached like the other images I’ve seen.

I’m pretty sure the damage is on the left side, as before it stopped working entirely I could sometimes get it to work by bending the main feed wire.

Could anyone provide me some specific guidance?

Thanks!

Here is a picture of the left.

Edit: It works if I use the USB dongle and turn on 7.1, which is very strange. But it won’t work plugged directly into my phone (no dongle, obviously).

⟐ Commented Ocak 06, 2019 at 13:59 GMT-7

⟐ Commented Kasım 01, 2018 at 12:01 GMT-7

⟐ Commented Şubat 28, 2018 at 6:43 GMT-7

⟐ Answer accepted Şubat 11, 2018 at 20:19 GMT-7

⟐ Answered Ocak 13, 2018 at 18:11 GMT-7

⟐ Answer edited Eylül 26, 2017 at 19:28 GMT-7

⟐ Commented Kasım 08, 2025 at 13:14 GMT-7

⟐ Edited by author Mart 07, 2025 at 11:44 GMT-7