iFixit - Active Questions With Device "Kobo"

Kobo Libra Colour: My Kobo Libra N428 is not charging

Sat, 18 Jul 2026 07:54:25 -0700

I changed the battery, but the new battery is not being charged. The C connector cable to the power source are fine as they work with other C devices. It appears that the charging input C connector in the Kobo is not working. How do I test or repair this.

Kobo Libra Colour: Kobo Libra Colour unresponsive with no LED after battery drain and motherboard replacement

Sat, 18 Jul 2026 05:48:39 -0700

I recently had a new motherboard installed in my Kobo Libra Colour (Model N428) by a technician. It worked perfectly for several weeks, including data transfers to my Mac. However, the battery ran out completely, and after attempting to charge it with a 17W fast charger, the device became unresponsive.

Symptoms:

- Initially, a white LED was fading/cycling on and off.

- Now, there is no LED light at all and no response to button presses.

- The screen is 'frozen' on the last book cover I was reading.

- The device is not recognized by my Mac.

Steps already tried:

- Multiple 30-40 second power button holds (both while plugged in and unplugged).

- Manual factory reset attempts using the Page Turn + Power button combination.

- Physically opened the device and disconnected the battery.

- Performed a 60-second power button hold with the battery disconnected to drain residual power.

- Cleaned the white interconnect ribbon cable and confirmed it is seated correctly on both the motherboard and power button board side.

- Attempted to 'auto-boot' by plugging into a Mac with the battery disconnected (no response).

- Verified the motherboard button bracket is present.

I'm concerned the deep discharge followed by a 17W charge attempt may have 'latched' the power management IC or that the battery has dropped below a recovery threshold. Is there a known way to force a boot or reset the charging controller on this specific model?

Kobo Clara BW N365: Screen replacement for P365

Fri, 10 Jul 2026 02:43:30 -0700

I have a Kobo Clara BW P365 but I only see an N365 screen available. The install instructions say to check which model you have as the images only apply to the N365 but it's not clear if the screen is compatible with the N365, N365B, and the P365.

Anyone know?

⟐ Answer edited Temmuz 10, 2026 at 2:43 GMT-7

Kobo Clara Colour N367B: Kobo Clara N367 screen replacement on N367B?

Mon, 06 Jul 2026 08:43:51 -0700

My Kobo Clara Color N367B's screen broke. It is completely black except for the 'Power Off' writing surrounded by horizontal lines. When I turn it on, the small liht on the top of the screen flickers, the backlight turns on on the screen, but nothing happens. I bought the only replacement screen I saw on this website, but turns out there are two different models, but only one screen available. Is it possible to use the Kobo Clara N367 screen replacement kit for the Kobo Clara N367B? Since there is no replacement for the N367B screen, it seems useless to return, and I would prefer to not have to need to purchase a new Kobo. Thank you.

Kobo Clara Colour N367: Repaired screen only displays lines

Tue, 30 Jun 2026 01:38:30 -0700

I replaced my Clara Color screen with the kit, the backlight works but the screen is only displaying horizontal lines. How do I get the display to work?

⟐ Answered Haziran 30, 2026 at 1:38 GMT-7

Kobo Libra 2: Screen white and light flashing

Mon, 29 Jun 2026 21:59:16 -0700

Hi, I tried to upload a file with Calibre and the Libra 2 stopped working. I tried to reset it, but screen became white and flash began lightening. Now I can turn it on and off, but basically nothing happens, but screen is white and light is flashing. When plugged, PC recognized something but is not able to identify the device. Any idea? Thanks.

⟐ Commented Haziran 29, 2026 at 21:59 GMT-7

Kobo Clara BW: Screen frozen after fall

Mon, 29 Jun 2026 19:33:37 -0700

I dropped my 4-year old Kobo Clara BW HD on to a hard floor. Case came slightly loose but clipped back easily. Unfortunately now when it powers up, you can see there is light behind the screen, but the cover of the book i was reading is frozen in place and unresponsive. Any idea if it can be repaired? Thanks

⟐ Answered Haziran 29, 2026 at 19:33 GMT-7

Kobo Libra 2: Kobo Libra 2 dead after 1 month of no use - no charge LED, no response

Sun, 28 Jun 2026 01:43:56 -0700

Looking for advice before I commit to a battery replacement.

My Kobo Libra 2 was working perfectly with no signs of battery degradation whatsoever. Normal charge times, normal runtime, no swelling, no issues. It then sat unused for about a month. Now it's completely unresponsive:

- No charging LED when plugged in (from any source)

- No response to short or long power button presses

- Screen stays blank, no "Powered off" message, no boot logo, nothing

What I've already tried:

- Multiple USB-C cables (data-capable, known good)

- Multiple power sources, including a 2A wall adapter (not just computer USB)

- Power button hold for ~30 seconds, then attempted reboot

- Left it plugged into the wall adapter overnight, no change in the morning

- Inspected the USB-C port, it's clean with no lint or debris, and the connector seats fully

Kobo support told me it's out of warranty and pointed me to iFixit as their repair partner. I understand iFixit doesn't currently stock a genuine Kobo battery for the Libra 2 specifically (only for the newer Colour models), so I'd be sourcing an aftermarket 305080 cell.

My questions:

1. Given that the device was fully healthy a month ago and just sat unused, does this sound like a deep-discharged battery latched off by the protection circuit, or could it be something on the motherboard?

2. Anything else worth trying before I open it up?

3. For the Libra 2 specifically, any tips on the battery swap? Recommended sources for a pre-wired 305080 to avoid soldering directly to the board? Anything to watch out for on disassembly?

Thanks in advance.

⟐ Commented Haziran 28, 2026 at 1:43 GMT-7

Kobo Sage: Power cover not charging the Kobo Sage

Sat, 20 Jun 2026 11:09:04 -0700

The power cover and kobo both charges. When I unplug the battery drain over time like it should, but the cover is not recharging the Kobo. After a few hours, the kobo is at 10% and cover is at 100%. It's not a connection issue because the kobo to showing the covers battery life and it does charge the cover when plugged in.

Kobo Aura: On-off switch for Kobo Aura 2019

Sat, 13 Jun 2026 04:10:16 -0700

Good morning.

My Kobo s/n 514A451005832 does not switch on or off because the Red switch on the upper left corner Is Stick, without a sprint return It always head.

Furthermore, when the Kobo is in standby, without this switch, you can activate the Reader only with a pin inserted in the hole near the supply Door, or connecting the Reader to a charger.

I didn't perform or tried any repair, for I have no tools and spare parts.

I ask again: do you have any After Sales service rather than a repairing hub in Europe or in Italy.

Thank you and best regards

Roberto Costacurta

+393470545576

⟐ Edited by author Haziran 13, 2026 at 4:10 GMT-7

Kobo Clara Colour N367B: Screen ghosting, split into quarters

Mon, 08 Jun 2026 18:34:05 -0700

How do I fix my Kobo? It was fine the night before, and has a case.

The screen is split into quarters, one (TR) ghosts with clarity, one (BR) ghosts with lines, one (BL) is functional, one (TL) is white.

I did a software update the day before this happened, if that is relevant.

⟐ Edited by author Haziran 08, 2026 at 18:34 GMT-7

Kobo Clara Colour N367: Is it possible to replace broken colour screen with BW version (N365)

Mon, 08 Jun 2026 01:26:58 -0700

I have a Kobo Clara Colour, which I purchased October 2024. As such, it is the N367 (not the N367B). Unfortunately, I managed to crack the screen while on a flight (too much pressure on device). There are currently no replacement colour screens in stock, and based on the content I've been reading, a BW screen would be more appropriate. Is it possible to replace the colour screen with the BW version (screen sold for the N365)?

⟐ Commented Haziran 08, 2026 at 1:26 GMT-7

Kobo Touch: Was charging fine and now suddenly won't

Tue, 02 Jun 2026 08:54:48 -0700

eReader has been working fine up until today. battery has been holding charge with no issues. Today it says connect to a power source. i did. it isn't charging. tried three different cables.

any ideas?

⟐ Commented Haziran 02, 2026 at 8:54 GMT-7

Kobo Aura: My Kobo aura h2o battery is failing.

Mon, 01 Jun 2026 15:42:09 -0700

I have an old kobo aura h2o. It is first generation. I notice a decline in the battery. Which is the correct one and where can I order it from so I can replace it and give new life to my old kobo.
On my Kobo, it says model N250, if that helps at all.

⟐ Commented Haziran 01, 2026 at 15:42 GMT-7

Kobo Libra 2: Why is my kobo in white page and cannot be reset?

Sat, 30 May 2026 19:52:14 -0700

My kobo intially shows an error message and cannot be updated. Then it now turns to white page and cannot be reset.

⟐ Answered Mayıs 30, 2026 at 19:52 GMT-7

Kobo Libra Colour: I cannot charge or boot up my Kobo Libra Color.

Sun, 17 May 2026 20:02:36 -0700

Hi,

I need to repair my Kobo Libra Color which it cannot charge nor boot up

⟐ Commented Mayıs 17, 2026 at 20:02 GMT-7

Kobo Libra Colour: Background light stopped working

Wed, 06 May 2026 02:31:11 -0700

After about 18 months my Libra Colour background lighting started flickering and then stoped working. I have don factory settings reset but to no avail.

Kobo: Replace battery in Kobo libra H2O

Mon, 04 May 2026 16:40:58 -0700

My 5 year old Kobo Libra H2O has stopped working. O ly works en connected to power.

So I would like to replace the battery

Is.it possible and how

⟐ Answered Mayıs 04, 2026 at 16:40 GMT-7

Kobo Clara HD N249: Backlight is not working

Fri, 01 May 2026 11:20:34 -0700

I tried using a factory reset, but the brightness level is still not working.

Kobo Clara BW: Need SD card full image

Sun, 26 Apr 2026 07:14:34 -0700

Does anyone have a full SD card image for Kobo Clara HD N249 model? My sd card is working anymore, I need to image a fresh SD cars. I have no previous backup.

⟐ Answer accepted Nisan 26, 2026 at 7:14 GMT-7