iFixit - Answers With Device "Microsoft Laptop"

Microsoft Laptop: Bilgisayar şifreyi girene kadar ekran geliyo sonra hiç açılmıyo

Mon, 26 Jul 2021 00:53:05 -0700

Şifreyi girdikten sonra koyu lacivert ekran geliyo ve açılmıyi marka Casper

⟐ Answered Temmuz 26, 2021 at 0:53 GMT-7

Microsoft Surface Book: Resetting/replacing corrupted UEFI Bios?

Sat, 09 May 2026 11:07:32 -0700

Hi there

Recently my surface book downloaded an automatic firmware update which bricked my device. Microsoft are denying responsibilty so I am looking into alternative ways of fixing it (there’s a whole thread about the issue linked here, several others have the exact same issue)

So I have two questions:

Would it be possible to reset the bios by unplugging the main battery inside? (Similar to removing a cmos battery on a desktop motherboard)
If the above answer is no, or a reset does not work - which chip contains the bios on the surface book (As I saw there were several flash chips on the teardown guide) and where could I get a suitable replacement?

Thank you in advance!

⟐ Commented Mayıs 09, 2026 at 11:07 GMT-7

Microsoft Surface Laptop Go 2: Replaced battery says "UNAUTHENTIC BATTERY DETECTED" How do I stop it?

Sat, 25 Apr 2026 17:22:08 -0700

After replacing the battery, Windows gives a popup

"UNAUTHENTIC BATTERY DETECTED"

How do I stop it?

⟐ Answered Nisan 25, 2026 at 17:22 GMT-7

Microsoft Surface Book 2 15": Can I replace just one of the batteries?

Tue, 21 Apr 2026 16:17:09 -0700

I’m thinking of trying to replace one of the batteries in a Surface Book 2 15” - is there any significant problem with either replacing just the screen segment battery or just replacing the keyboard section battery, but not both?

I just want to be able to unplug the unit and move it (separated or still attached to the keyboard) to plug it in in another room in less than 5 minutes without the whole device shutting down.

AFAICT, there’s no battery swelling, but neither the keyboard nor screen section batteries can hold any charge at all. There’s not even a one-second delay in turning off when the device is unplugged.

I’m not new to repairing devices, but I’m pretty new when it comes to fixing devices designed to defeat owner repair/maintenance.

Thanks for any thoughts, observations, or ideas.

⟐ Answer accepted Nisan 21, 2026 at 16:17 GMT-7

Microsoft Surface Laptop Studio 2: Does anyone know where to source D Plate Screws? Cannot find anywhere

Thu, 16 Apr 2026 06:13:46 -0700

Ive rounded a few screws that hold the d plate, im wondering if this has happened to anyone, whether they sourced the correct screw or if they have used an alternative.

Thanks in advance

Microsoft Surface Laptop: Trackpad popped out at the bottom

Tue, 17 Mar 2026 19:30:26 -0700

I accidentally dropped something and my trackpad popped out at the bottom. Hard clicks are now not registered. I tried to pop it back in but it won’t stick. What do I do? My nearest Microsoft store is really far away.

⟐ Commented Mart 17, 2026 at 19:30 GMT-7

Microsoft Surface Book 2 15": How to reset account live password

Thu, 12 Mar 2026 12:41:08 -0700

I have forgotten my microsoft password and i don’t have access to my recovery phone or mail. What should i do to get my account back.

⟐ Commented Mart 12, 2026 at 12:41 GMT-7

Microsoft Surface Book with Performance Base: When I reprogram my Surface pro 4

Wed, 04 Mar 2026 01:36:25 -0700

When I reprogram my Surface pro 4, it asks me for a password that I forgot

⟐ Answered Mart 04, 2026 at 1:36 GMT-7

Surface Book 3 15": Change the tablet cooling fan

Sat, 28 Feb 2026 13:28:14 -0700

The cooling fan of the tablet started to make rattling. Before I was able to do gentle taps to fix it, but not now. The fan might be loose.
Is it possible to open to check the fan and maybe replace it?

Microsoft Laptop: My mecer move notebook is on but my screen is black

Fri, 27 Feb 2026 02:09:31 -0700

What can I do is my mecer move notebook is on but screen is black

Microsoft Surface Book 2: My charger is not charging my laptop

Mon, 02 Feb 2026 17:26:57 -0700

There is a teared part near the the 6-pin,and every time I try to charge it doesn't work

⟐ Commented Şubat 02, 2026 at 17:26 GMT-7

Microsoft Surface Laptop Gen 1: Why my speaker is not working

Sat, 31 Jan 2026 08:26:29 -0700

why my speaker is not working

⟐ Answered Ocak 31, 2026 at 8:26 GMT-7

Surface Laptop Studio: Removing Heatsink from Motherboard

Thu, 29 Jan 2026 03:26:32 -0700

Searching online for replacement motherboards for a MS Surface Laptop Studio, I have noticed that some come without the heatsink. Though, I can't seem to find any guides on how to remove the heatsink and then reapply to the motherboard. Am I missing something here?

Also any suggestions on a good place to procure replacement Motherboards, other than eBay, would be greatly appreciated. Seeking an i7/16GB to replace like-for-like for the faulty MB I have, but would also settle for an i5/16. I'm in Sydney, Australia.

⟐ Answered Ocak 29, 2026 at 3:26 GMT-7

Microsoft Surface Book 2 15": Water spilled over my laptop now its base isn’t running without chargi

Sat, 10 Jan 2026 16:30:54 -0700

My surface book 2 15inch got water spilled on it by my younger brother i didn’t think much of it but next day evening i came to turn it on and it didn’t turn on after plugging it in it turned on only to find out that the base doesn’t work if not for the charging plugged in and the gpu doesn’t register this way too , i tried to blow some air inside nothing works and now its in rice maybe if any humidity is left to be sucked out

What can i do in this case is it possible you fix?

⟐ Edited Ocak 10, 2026 at 16:30 GMT-7

Microsoft Surface Book: I can't turn my surface book on

Sat, 10 Jan 2026 09:52:00 -0700

I used the surface book one evening and put it to sleep with the power adapter connected. The next morning I was unable to turn it back on again.

The detach button on the keyboard is constantly lit red and I can't detach the tablet from the keyboard.

I tried the one button and two button methods described by Microsoft to reset the device without success.

The device appears dead if it was not for the red detach light.

Is there another way to hard reset the device or to make it reboot?

⟐ Commented Ocak 10, 2026 at 9:52 GMT-7

Microsoft Surface Laptop: Charger doesn't work all the time.

Mon, 05 Jan 2026 20:04:13 -0700

I recently got a Surface 39w charger from my friend since I've been relying on USB-C chargers, my charger only works sometimes and I don't know why it's doing that because it worked for my friends Surface Laptop.

⟐ Answered Ocak 05, 2026 at 20:04 GMT-7

Microsoft Surface Book 2 15": Constant Attaching/Detaching of Keyboard and tried obvious solutions

Thu, 25 Dec 2025 01:17:20 -0700

Recently I have come upon an issue where the keyboard keeps attaching and detaching intermittently.

I am no stranger to this issue over my 2 years of using this computer. Usually I have to just clean the connectors and it works again. If that doesn’t solve the problem right there, a hard reset (power + volume up held for 30 seconds) usually resolves this. Also I can tell it’s the connectors because moving the laptop around or adjusting the screen pivot usually triggers the issue reliably before I clean it.

However this time I am stumped. I have cleaned the connectors (both the keyboard and computer side) thoroughly with rubbing alcohol. The screen can attach fine no problem and everything is working. Moving the monitor around, shaking the laptop, gentle taps, don’t trigger any upset to the connection. However the computer is now attaching and detaching constantly regardless of the conditions (moving or not moving).

The timing of this can be as fast as 10 seconds apart and as slow as 5 minutes apart between attaching/detaching interruptions. When it is ‘detached’ on many occasions the keyboard and mouse still work. Other times it actually interrupts their functionality.

Things I tried:

hard reset multiple times
cleaning thoroughly the connectors
making sure windows is updated
making sure drivers are updated

Only thing I haven’t done yet is a full hard reset. Looking to get my files/programs in order to do a full wipe and hope for the best.

The computer was working perfectly until after one quick site visit where I reattached the keyboard and used it as a bulky tablet. Right after I put it back into it’s original laptop form, the issue popped up. I keep thinking it’s physical but I am not sure what the cause could be. My highest suspicion revolves around the cable that runs along the hinge of the keyboard, connecting it to the pins (only a suspicion, I am not sure as tilting the monitor doesn’t cause any detaching issues directly). But I am at a loss as to how to check or deal with that.

Sorry for the long description but if there are any thoughts I can try I would love to hear them. I am out of warranty so dealing with Microsoft is a no go.

Thank you!

⟐ Commented Aralık 25, 2025 at 1:17 GMT-7

Surface Laptop Studio: Sell as is or part out?

Thu, 18 Dec 2025 16:25:13 -0700

My Surface laptop Studio no longer recognizes the internal monitor. I have worked with Microsoft support and no resolution has been found. It works perfect with the external monitor just the internal monitor is blank. The touch screen works fine. So my question is, Do I sell this device as is or should I take it apart and part it out, or should I spend $200 - $300 on a new motherboard just in hopes that will fix the problem?

⟐ Answered Aralık 18, 2025 at 16:25 GMT-7

Surface Laptop Studio: How do you fix the loose hinge of this laptop?

Mon, 08 Dec 2025 00:38:41 -0700

I accidentally shook loose the hinge while fidgeting with my laptop. How can I fix it?

⟐ Answered Aralık 08, 2025 at 0:38 GMT-7

Microsoft Surface Laptop 5 (13.5-inch): No power unless I disconnect the keyboard and reconnect it

Sun, 07 Dec 2025 18:54:46 -0700

Hi all

My Surface Laptop 5 has a problem that means if I power it off, to start it back up I need to take the keyboard cover off, disconnect the ribbon cable which connects the keyboard unit to power, then put the ribbon back in and the cover back in place. Then the laptop turns on and I can use it.

Will getting a replacement keyboard cover fix this? This one specifically:

Surface Laptop 5 13.5" Top Cover and Keyboard - Genuine

Thanks!

⟐ Answer accepted Aralık 07, 2025 at 18:54 GMT-7