iFixit - Answers With Device "Microsoft Tablet"

Microsoft Surface: charger light flashes and surface wont charge

Sun, 01 Feb 2026 05:54:22 -0700

I was using my surface and it got the low battery notification so I went to get a charger and when I plugged it in the light on the charger flickered and surface didn't charge. The problem isn't the charger (I tested it at Microsoft store). I then ordered a new power plug and opened surface and installed the new one. When I tested it again, it still didn't work. I have tried disconnecting the battery, still nothing. If anyone has any idea what the problem could be, help would be very much appreciated.

⟐ Commented Şubat 01, 2026 at 5:54 GMT-7

Microsoft Surface: Broken glass on Microsoft Surface

Wed, 02 Jan 2019 20:12:50 -0700

Do you know where I can buy a replacement glass for the Surface ? The glass is cracked but the screen is ok, I can still use it...

⟐ Commented Ocak 02, 2019 at 20:12 GMT-7

Microsoft Surface 2: (Plugged in, Not Charging) Error. Help?

Tue, 28 Nov 2023 06:24:39 -0700

I just bought a surface 2 last night and there is an issue, I plug in the power cable, but when I see the battery indicator, it shows "plugged in, not charging". The tablet turns off if I unplug the power cable..

I've tried the following workarounds that I found online:

1) shut down the tablet, unplug the power cable and leave it for few minutes, plug in back the power cable and let it charge for few minutes, turn it on.

2) shut down the tablet, press volume up + power button for 10 seconds, leave it charging for few minutes, turn it on.

3) Performed a full system recovery.

But sadly these didn't help. I would like to ask is there any other workaround I can try?

I have tried multiple outlets as well as multiple chargers.

Thank you.

⟐ Commented Kasım 28, 2023 at 6:24 GMT-7

Microsoft Surface Pro: Can I increase Surface PRO RAM

Sat, 08 Feb 2025 23:33:45 -0700

In Surface Pro, is it possible to upgrade the RAM? Say I want upgrade 4 GB to 8 GB RAM. Is it possible? If yes, what is the maximum limit?

Thanks & Regards,

Ram

⟐ Commented Şubat 08, 2025 at 23:33 GMT-7

Microsoft Surface Pro 4: Touch screen won't work after screen replacment

Sun, 18 Jan 2026 05:21:01 -0700

I just replaced the screen on my surface pro 4 and everything went smoothly except when I booted it up. It worked fine it showed the display but the touch screen wouldn't work. I've tried disabling the touch from device manager but it wouldn't work.

⟐ Answered Ocak 18, 2026 at 5:21 GMT-7

Microsoft Surface Pro 2: My fully charged surface pro 2 won't turn on again

Sun, 20 Nov 2022 10:04:13 -0700

It has been on the charger for two whole days, and now it won't turn back on. Is it because it isn't charging, or because it's completely broken?

⟐ Answered Kasım 20, 2022 at 10:04 GMT-7

Microsoft Surface: My screen isn't broke but the inside looks cracked.

Wed, 29 Dec 2021 15:06:12 -0700

Screen display is distorted but has cracked image near the magnetic plug site inside the screen.

⟐ Answered Aralık 29, 2021 at 15:06 GMT-7

Microsoft Surface Pro 3: Does anyone know where to source replacement digitizers (V1.1?

Tue, 07 Aug 2018 09:40:42 -0700

I recently took apart my Surface pro 3 because my digitizer stopped working because of a small drop it had. I was looking online and couldn't find a replacement digitizer/LCD screen combo for my version (v1.1). I was wondering if it would be possible to use other digitizer versions like a v.5 and if it would still work.

⟐ Answered Ağustos 07, 2018 at 9:40 GMT-7

Microsoft Surface Pro 3: How to repair the display?

Thu, 20 Mar 2025 07:45:28 -0700

Is there a location to repair a broken 12" screen for ms surface 3.

⟐ Answered Mart 20, 2025 at 7:45 GMT-7

Microsoft Surface Pro 4: Surface Pro 4 won't turn on at all after battery replacement

Fri, 02 Aug 2024 18:48:33 -0700

Hey! So I followed the guide here on iFixit to replace my battery. Unfortunately now my Surface Pro 4 won’t turn on at all (unplugged or plugged in). Nothing happens, not even the fan goes on.

I can’t really figure out what the problem might be. Maybe someone can give me a clue where to look next or what it might be?

A few more notes:

When I tore off the screen I broke one of the three antennas at the top, but I would guess this wouldn’t cause this problem.
When I first tried to turn it on, I forgot to connect the fan back to the mainboard. I fixed that very shortly after.
After it didn’t work the first time, I removed the battery again and put it back in, but that didn’t help either.

I hope that is enough information!

⟐ Commented Ağustos 02, 2024 at 18:48 GMT-7

Microsoft Surface Pro 4: After replacing sr pro 4 LCD,won't turn on battery mode unless plug it

Sat, 02 Aug 2025 11:19:12 -0700

After replacing the surface pro 4 LCD, it won't turn on the battery mode unless i plug it with the charger

After i had replaced a surface pro 4 LCD, won't turn on battery mode unless plug it.

Before taking off the broken screen the pro was working good just the screen was broken, so i turned it off then started working on it. after taking off the old broken screen. i tried to connect the new LCD on to test it but no response at all.

it does only work when i plug it in the charger and it does show me that the battery is 100% full on the screen?

also i did put a piece of paper between the connects part for the battery and the motherboard. it does show me an X on the battery icon on the screen when i turn it on

but i couldn't resolve the problem for 1 week now and i have been searching online but no one has had these issues before.

so how can ifixit ??

⟐ Answered Ağustos 02, 2025 at 11:19 GMT-7

Microsoft Surface Pro: Surface Pro screen popping out of the chassis

Wed, 01 Feb 2023 18:13:22 -0700

I've been using my Surface Pro intensivily for about three years, most of times doing intensive tasks that generate a lot of heat, which would explain the problem.

It seems like the glue that holds the screen in place is starting to let go, so the screen is starting to pop out in the bottom right corner

So, my question is, what is the best way to put it back in place?

I thought about using double sided tape, but I don't think the space is big enough to actually put it there safely.

I've also thought about using some kind of glue or adhesive, but I'm not really sure about exactly what and how.

Here's a picture of how it looks like:

http://puu.sh/wSiGL.jpg

Thank you.

⟐ Commented Şubat 01, 2023 at 18:13 GMT-7

Microsoft Surface Pro: Can the hard drive be replaced?

Mon, 05 Sep 2022 08:19:51 -0700

Reviews have said the SP has an msata drive. Has anyone opened up their unit and seen if it is replaceable? It would be really nice to replace the 64gb with a 256gb

⟐ Answered Eylül 05, 2022 at 8:19 GMT-7

Microsoft Surface: ZIF connector is broken, is there a way to replace it?

Thu, 05 Sep 2024 14:13:20 -0700

When I was taking the back cover of the tablet off, the ZIF connector was broken and that might have been part of the reason as to why my tablet screen wasn't turning on properly, is it possible to replace that part, if so, where would I be able to find a replacement?

⟐ Answered Eylül 05, 2024 at 14:13 GMT-7

Microsoft Surface Pro 4: Can I replace the hinge or kickstand of my Surface Pro 4

Sat, 11 May 2024 08:08:22 -0700

I accidentally stepped on my Surface Pro 4, and one of the hinges on the kickstand broke. Rather than replacing the entire device (I do have a warranty) I would rather try to fix it myself. The left friction hinge still works fine, but is not strong enough to hold the device alone. The kickstand itself is not cracked and would not need any replacement, only the right hinge is damaged.

Thanks.

⟐ Answered Mayıs 11, 2024 at 8:08 GMT-7

Microsoft Surface 3: How to replace a charging port?

Thu, 11 Apr 2019 16:34:49 -0700

My cable fits loosely in the port, It must be racked to make contact to charge.

⟐ Commented Nisan 11, 2019 at 16:34 GMT-7

Microsoft Surface Pro 4: Can Pro4's Samsung screen being replaced by LG's?

Mon, 28 Oct 2024 20:06:00 -0700

Unfortunately, I also suffered LCD screen failure of Surface Pro4 like the most of people. I don’t know how to called this issue but I believe you know.

Now I’ve purchased a brand new LCD pannel from Chinese Taobao to replace its original pannel Samsung LTY123YL01-005 (AIDA64 shows -001 though). I’ve learned from forums and websites that Samsung’s screen for Pro4 has flaws and Microsoft switch it to Pro5’s LG LP123WQ1 at the last batch. So I also purchased LG’s.

The seller told me that connector cable also needs to be replaced because Samsung’s is not compatible. After a few days I received my new scrren and connector. But after installation I can see nothing showing on the new screen, it was totally black including the backlight.

I’m confused. Is that old Surface Pro4 model incompatible with new LG screen? The new connector can connect scrren to mainboard correctly and OS boots normally but I can’t get any image.

Another thing is I discovered this new connector’s solder joint having some problems. AIDA64 cannot find new pannel’s name(viewed from Microsoft RD) and I doubt that the seller sending me a bad connector.

Now I’ve bought a new connector from another seller and it’s on the way. But I still holding the question. Can Surface Pro4’s Samsung screen being replaced by LG’s directly? Did anybody also completed the same replacement?

⟐ Answered Ekim 28, 2024 at 20:06 GMT-7

Microsoft Surface Pro 4: What is the suggested temperature of a heat gun to remove the screen?

Tue, 23 Nov 2021 21:27:48 -0700

Hi, I'm gonna try to open my Surface Pro to upgrade the SSD from 256 to 1T.

What is the temperature I have to set the heat gun to work on the screen removal?

⟐ Commented Kasım 23, 2021 at 21:27 GMT-7

Microsoft Surface Pro 2: Power button no longer works

Thu, 14 Sep 2023 00:43:39 -0700

Came to power on my surface today and the power button no longer clicks meaning I can't power it on, would it be possible replace the button?

Thanks

⟐ Commented Eylül 14, 2023 at 0:43 GMT-7

Microsoft Surface Pro 3: Cracked Glass Maybe Digitizer

Sat, 27 Apr 2019 09:34:00 -0700

I have a Surface Pro 3 that just had to fall and thus crack the glass. Now when it boots up, it has touch circles that race up and down the crack as if someone is touching it in that area. However, I am able to do touch on one side of the screen when this happens. Does this mean that just the glass is ncracked or has the digitizer been damaged? I figured that the digitizer is detecting the crack as touch. Do you think a simple glass protector like the Zagg glass ones would pull both sides of the crack back in sync to allow full screen touch again?

Thank you so much for your time,

Chris

⟐ Commented Nisan 27, 2019 at 9:34 GMT-7