iFixit - Answers With Device "iPhone"

iPhone 4: Why aren't my volume buttons or ringer working?

Fri, 09 May 2025 09:41:49 -0700

For two weeks now, my side volume buttons haven't worked. When I try to change the volume, the little speaker picture doesn't even show up. I can't hear any of my incoming calls or text messages. But if I play music on my iPhone, I can hear it. So my speaker does work. I can't find any information about what I have to do. My phone is updated to iOS 5.1.1, and it isn't jailbroken.

⟐ Commented Mayıs 09, 2025 at 9:41 GMT-7

iPhone 5c: Why does my phone have color lines across the screen?

Fri, 30 Apr 2021 21:04:24 -0700

I dropped my phone about a week ago and it landed on the back side. Now my screen has lines of color going through it, but no picture. The rest of the phone seems to work properly.

⟐ Commented Nisan 30, 2021 at 21:04 GMT-7

iPhone 7: iPhone 7 home button not working after screen replacement

Wed, 26 Apr 2023 07:56:09 -0700

iphone 7 home button not working after screen replacement, help

⟐ Commented Nisan 26, 2023 at 7:56 GMT-7

iPhone 5s: iPhone won't turn on after screen replacement?

Thu, 06 Mar 2025 10:42:56 -0700

I work on iPhones often. With this one, I opened it and replaced the screen. Before I closed it up, I tried to turn it on, but it would not turn on. I also tried to plug it in, and it repeatedly made the charging sound.

⟐ Commented Mart 06, 2025 at 10:42 GMT-7

iPhone 4: When making calls, the other party can't hear me.

Fri, 01 Jul 2022 17:31:47 -0700

When I make a call through the handset, the other party can't hear me—but when I turn on speaker phone, they can hear me just fine. I can hear them, and the ringer works just fine.

Any thoughts?

Oh, and also, I can hear myself in the handset in an echo.

⟐ Answered Temmuz 01, 2022 at 17:31 GMT-7

iPhone 4: iPhone4 won't restore and shows Error 21

Wed, 12 Oct 2022 03:43:11 -0700

My phone won't turn on, but shows the Apple logo when I plug it in (either to the wall charger or the computer). Then, it goes to the Connect to iTunes screen and when I connect it to iTunes it tells me that I need to restore the phone. It will get all the way to "preparing iPhone for restore" then will say, "The iPhone could not be restored. An unknown error occurred (21)." I tried to disable my computer security, but it did the same thing. Does anyone know what else I could do to fix it? Please help!

⟐ Answered Ekim 12, 2022 at 3:43 GMT-7

iPhone 6: GPS & Bluetooth work sporadically.

Sat, 10 Apr 2021 16:46:46 -0700

I have a 128GB iPhone 6, just out of warranty. Two days ago, the GPS signal and Bluetooth connections weakened. They still work, but GPS shows a cone of confusion about 100 feet wide, making navigation and fitness tracking impossible. Bluetooth works within about 3 feet, but any more than that, it cuts out.

My phone is 25 days out of warranty, and Apple and AT&T were not helpful. Anyone have an idea of what the issue could be? WiFi works fine, as do calls, and the phone in is near-mint condition. Any ideas of what the problem could be?

Thanks!

⟐ Commented Nisan 10, 2021 at 16:46 GMT-7

iPhone 5: My phone only charges when its off

Fri, 25 Mar 2022 02:15:59 -0700

Okay so my phone only charges when its off but when it turns on my phone doesn't recognize that its being charged and then it dies. it comes back to life at 4 percent and dies. its not the cord because I've tried it on 2 different phones and it works perfectly fine on the other two. Again my phone only charges when its off but never when its on.

⟐ Answered Mart 25, 2022 at 2:15 GMT-7

iPhone 5c: iPhone 5c Won't turn on or charge

Tue, 07 Apr 2026 13:48:25 -0700

iPhone 5c Won't turn on or charge what do I do??

⟐ Commented Nisan 07, 2026 at 13:48 GMT-7

iPhone 4: iPhone 4 stuck on apple logo then turns off

Thu, 19 Jan 2023 04:45:01 -0700

The phone gets stuck on the Apple Logo for 20 secs then turns it self off. I have tried restoring, updated it, etc. When restoring it shows the progress bar but as soon as its done it just goes back to same issue. I have also entered my phone into DFU mode and doing a complete restore with no luck. Your help will be appreciated. Thanks in advance.

⟐ Answered Ocak 19, 2023 at 4:45 GMT-7

iPhone 4: How can I turn off voice control on my iPhone 4?

Sun, 22 Mar 2020 04:50:57 -0700

My iPhone 4 is on voice control. How do I get it back to normal?

⟐ Commented Mart 22, 2020 at 4:50 GMT-7

iPhone 4: Why won't my iPhone 4 turn on?

Fri, 19 Jun 2020 23:26:41 -0700

My iPhone 4 isn't turning on. What can I try to get it working again?

⟐ Commented Haziran 19, 2020 at 23:26 GMT-7

iPhone 5: My iPhone keeps rebooting/shutting down by itself?

Sun, 15 Dec 2019 17:53:48 -0700

I have had this iPhone 5 since just months after it was released in 2012. Dropped it a few times, but nothing major happened except for the lock button busted. Recently, my iPhone just keeps on shutting off all by itself. I could be on whatsapp or instagram or something and the screen will just shut down. Or sometimes lines will appear slowly and then it'll shut down. Other times, the same thing will happen but it'll reboot. But I've noticed that if I'm charging the phone, it doesn't really crash as much. Still does though. And I mean not just crashing like once a day. I mean I use it less than 2 minutes and it'll crash. And if it's not charging, it tends to die even more easily than when I'm not using it. It almost certainly will die every single time when I lock the phone. What's the matter? ): Help!

⟐ Commented Aralık 15, 2019 at 17:53 GMT-7

iPhone 5s: iPhone 5s broken home button unable to pass hello screen from reset

Fri, 13 Feb 2026 21:59:51 -0700

i did the factory reset on my iphone 5s, its got a broken home button.

i am stuck at the hello screen, where it ask me to press the home button.

Anyone got a work around. I can order a home button, but it will take a couple of days.

⟐ Commented Şubat 13, 2026 at 21:59 GMT-7

iPhone 4S: How to remove photos marked "from My Computer"

Thu, 28 Apr 2022 03:53:09 -0700

I have photos on my iPhone 4S that are labeled "from My Computer" and I would like to delete them. I have checked my computer and found they are not on my computer. When I click on them, I don't get an option to delete them. Any thoughts on how to remove them? The phone is going to be traded in and I would like to remove them first.

⟐ Answered Nisan 28, 2022 at 3:53 GMT-7

iPhone 4: My phone is not able to make or receive calls, why?

Tue, 07 Jan 2025 07:00:08 -0700

Despite being connected to the network, I am unable to make calls or receive calls on my iPhone 4.

When I try to make a call, the phone immediately shows "call failed" even without any ringing.

When others call my number, they report that my phone is 'disconnected.'

I am able to send and receive SMS messages, but no calls. What is wrong? How can I correct this? I am lost without the use of my phone.

⟐ Commented Ocak 07, 2025 at 7:00 GMT-7

iPhone 5: Why is iPhone 5 stuck on "searching..."?

Sat, 14 Sep 2019 03:32:59 -0700

I recently replaced the following parts in an iPhone 5:

Lightning connector assembly
Power button/volume control cable
Logic board interconnect cable(s)

After doing so, the device powers on fine and functions normally. It can even place and receive calls!

However, my phone's service coverage now shows "Searching..." and never indicates actual service bars (AT&T Bars). Any thoughts and possible solutions are greatly appreciated!

Thank You!

⟐ Answered Eylül 14, 2019 at 3:32 GMT-7

iPhone 6: iPhone 6 died suddenly and won't turn on.

Wed, 27 Sep 2023 02:00:06 -0700

Dear ifixit family,

I recently got an iphone 6 which was working quite nicely up until 2 days ago when the phone turned off, and when I clicked the home button, it showed me the red battery logo and the cable logo. Upon which I connected it to a charger, and the cable logo disappeared. Thinking all was fine, I left the phone to charge for almost an hour, and tried turning it back on.

And my blood ran cold. No response from the phone. Tried the home+power button routine. No dice. Left it on charge for a further 3 hours and tried all the possible combinations including holding the home button and connecting it to my mac. Nada.

It's been almost three days now and the phone isn't recognised by my mac nor is it turning on. Please help. I've had to go through a LOT including letting my client enslave me for 3 months. *sob*

⟐ Answered Eylül 27, 2023 at 2:00 GMT-7

iPhone 6s: My iPhone 6S Stuck on Apple Logo

Sun, 14 Dec 2025 03:20:39 -0700

My iPhone 6S was stuck on Apple logo for 2 hours during software update. How to get the phone back to normal?

⟐ Answered Aralık 14, 2025 at 3:20 GMT-7

iPhone 5s: Apple logo then blue screen

Mon, 15 Jul 2019 19:46:20 -0700

After I did the latest update on my iPhone 5S it will not reboot. It goes to an apple logo then a blue screen and back to the apple logo. The phone is stuck like this. I've tries restoring it and everything nothing's working.

⟐ Commented Temmuz 15, 2019 at 19:46 GMT-7