mine is stuck also and I have had one replacement, and I got it for Christmas 2012. It stuck so I could not turn it on, now it is stuck so I cant turn it off. This is not a good feature, not sure if it is still under warranty. I am very disappointed with this product. Only use it for jogging about 4 times a week. It should last more than a couple of months. Crap product. If you are considering buying a player, buy a cheaper Sony never had any problems with these MP3 players and they are way cheaper.