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Orijinal gönderinin sahibi: The Technical Generalist ,


Hi Amirah,

If the phone has never been dropped, stepped on, water-logged, or abused even a little bit, then this could be a software issue. Start with simply powering off and on (I'm sure you've tried that already). If that doesn't clear the issue then reboot by pressing the power and home button at the same time for few seconds until the Apple logo appears. If still nothing, then try tethering it to your computer to initiate iTunes - perhaps you need an update or iTunes may be able to detect the problem and fix it. Hopefully this is a good start to resolving this issue.