I am guilty of same .. buying apple . their service sucks. but there are a very few , apple tech , OUTSIDE APPLE that really know what they are doing. not easy to find though. I had same problem now with replacing the battery , and no solution yet. worst, I have a very bad experience before with same computer, as the first tech I found was a scum , took my Mcbook pro 17 2009 (still working beautifully) because I installed a new RAM and 750 HD, the computer would boot after that. so this guy, who had seemingly good reviews in his website, got it to work... only that I loose , lots of apps, the camera and the keyboard back-light. and the original mother board number changed, so my computer is no longer a legal mac.... few days later, over seas I found another technician, who manage to recover lots of docs, from my old disc, and among other things he was able to install Iphoto, wich I really like and is supposedly not available for new software.. any way . end of story, Mac service, (Geniessss?? genius????? THEY ARE USELESS , not only you have to wait a life time to get listened but they really are not computer pros or Mac pros. is getting unworthy to buy Mac products. as nice as they can look, the more you learn about computer , the more you learn mac sucks . and I still cant reboot my mac after installing new battery , when I turned it on, after fully charge and all. it turns on , I tyoe my password, it comes on, I even open a website , youtube what ever, and the computer goes to sleep, but Nothing I do wakes it up. I have to force shut down. .. you like computers? you work with your laptop. get the best PC you can afford, install LINUX in it. when you learn Linux, every thing else. is garbage
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I am guilty of same .. buying apple . their service sucks. but there are a very few , apple tech , OUTSIDE APPLE that really know what they are doing. not easy to find though. I had same problem now with replacing the battery , and no solution yet. worst, I have a very bad experience before with same computer, as the first tech I found was a scum , took my Mcbook pro 17 2009 (still working beautifully) because I installed a new RAM and 750 HD, the computer wouldn't boot after that. so this guy, who had seemingly good reviews in his website, got it to work... only that I loose , lots of apps, the camera and the keyboard back-light. and the original mother board number changed, so my computer is no longer a legal mac.... few days later, over seas I found another technician, who manage to recover lots of docs, from my old disc, and among other things he was able to install Iphoto, wich I really like and is supposedly not available for new software.. any way . end of story, Mac service, genius????? THEY ARE USELESS , not only you have to wait a life time to get listened but they really are not computer pros or Mac pros. is getting unworthy to buy Mac products. as nice as they can look, the more you learn about computer , the more you learn mac sucks . and I still cant reboot my mac after installing new battery , when I turned it on, after fully charge and all. it turns on , I type my password, it comes on, I even open a website , youtube what ever, and the computer goes to sleep, but Nothing I do wakes it up. I have to force shut down. .. you like computers? you work with your laptop. get the best PC you can afford, install LINUX in it. when you learn Linux, every thing else. is garbage
I am guilty of same .. buying apple . their service sucks. but there are a very few , apple tech , OUTSIDE APPLE that really know what they are doing. not easy to find though. I had same problem now with replacing the battery , and no solution yet. worst, I have a very bad experience before with same computer, as the first tech I found was a scum , took my Mcbook pro 17 2009 (still working beautifully) because I installed a new RAM and 750 HD, the computer would boot after that. so this guy, who had seemingly good reviews in his website, got it to work... only that I loose , lots of apps, the camera and the keyboard back-light. and the original mother board number changed, so my computer is no longer a legal mac.... few days later, over seas I found another technician, who manage to recover lots of docs, from my old disc, and among other things he was able to install Iphoto, wich I really like and is supposedly not available for new software.. any way . end of story, Mac service, (Geniessss?? genius????? THEY ARE USELESS , not only you have to wait a life time to get listened but they really are not computer pros or Mac pros. is getting unworthy to buy Mac products. as nice as they can look, the more you learn about computer , the more you learn mac sucks . and I still cant reboot my mac after installing new battery , when I turned it on, after fully charge and all. it turns on , I tyoe my password, it comes on, I even open a website , youtube what ever, and the computer goes to sleep, but Nothing I do wakes it up. I have to force shut down. .. you like computers? you work with your laptop. get the best PC you can afford, install LINUX in it. when you learn Linux, every thing else. is garbage