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Güncel sürümün sahibi: Gilles ,

Başlık:

Moving part somewhere in the MacBook

Metin:

Hello,

My MacBook Pro 13" 2016 Function Keys has a moving part in somewhere. It feels like it moves somewhere around the fan (middle-left), but today I went to an Apple Store and after discussing with some colleagues I was told the moving part is the webcam module. The guy said that in every new MacBook Pro the webcam module sits loose in the body and thus it is able to move. It is hard to feel/hear where the sound comes from so I was not able to contradict his words. I've had contact several times with an authorised seller and online Apple service. In the Amac (authorised seller) we were NOT able to reproduce the ticking sound/moving part, however the guy at the Apple Store today told me he did reproduce the problem in another MacBook so it was completely normal. I posted my findings to a Dutch Apple community site (OneMoreThing) and  a person responded his MacBook was fine and another one responded that he doubt it that Apple would put the webcam loose in its case/screen.

So my question is (sorry for the long post): Can someone confirm (at fixit) that the webcam module sits loose in its case/screen and thus if it is true what has been told to me. Others are of course also more than welcome to comment!

Thanks in advance

Cihaz:

MacBook Pro 13" Function Keys Late 2016

Durum:

open

Kabul Edilen Cevap:

+383599

Orijinal gönderinin sahibi: Gilles ,

Başlık:

Moving part somewhere in the MacBook

Metin:

Hello,

My MacBook Pro 13" 2016 Function Keys has a moving part in somewhere. It feels like it moves somewhere around the fan (middle-left), but today I went to an Apple Store and after discussing with some colleagues I was told the moving part is the webcam module. The guy said that in every new MacBook Pro the webcam module sits loose in the body and thus it is able to move. It is hard to feel/hear where the sound comes from so I was not able to contradict his words. I've had contact several times with an authorised seller and online Apple service. In the Amac (authorised seller) we were NOT able to reproduce the ticking sound/moving part, however the guy at the Apple Store today told me he did reproduce the problem in another MacBook so it was completely normal. I posted my findings to a Dutch Apple community site (OneMoreThing) and  a person responded his MacBook was fine and another one responded that he doubt it that Apple would put the webcam loose in its case/screen.

So my question is (sorry for the long post): Can someone confirm (at fixit) that the webcam module sits loose in its case/screen and thus if it is true what has been told to me. Others are of course also more than welcome to comment!

Thanks in advance

Cihaz:

MacBook Pro 13" Function Keys Late 2016

Durum:

open