I noticed that when I tilted my head to a certain angle while listening to something the left ear would stop playing sound, eventually the headphones just turned off. I thought the battery just ran out but when I plugged it in (to my computers usb port) it had 3/5 battery indicators lit up, but it still wouldn't turn on. My computer gave me a notification saying the device malfunctioned and it couldn't recognize it.
I've tried holding the power button for 10 seconds and holding both the power button and the pause button for 2 minutes, neither worked.
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I downloaded the beats updater but that says they're perfectly fine. Is there any way to reset them or fix this in another way (other than holding the power button and pause button)?
+
I downloaded the beats updater but that says they're perfectly fine. Is there any way to reset them or fix this in another way (other than holding the power button and pause button)?
EDIT: They work fine when plugged in with an aux cable.
I noticed that when I tilted my head to a certain angle while listening to something the left ear would stop playing sound, eventually the headphones just turned off. I thought the battery just ran out but when I plugged it in (to my computers usb port) it had 3/5 battery indicators lit up, but it still wouldn't turn on. My computer gave me a notification saying the device malfunctioned and it couldn't recognize it.
I've tried holding the power button for 10 seconds and holding both the power button and the pause button for 2 minutes, neither worked.
-
I downloaded the beats updater but that says they're perfectly fine. Is there any way to reset them or fix this in another way (other than holding the power button and pause button)?
+
I downloaded the beats updater but that says they're perfectly fine. Is there any way to reset them or fix this in another way (other than holding the power button and pause button)?
+
+
EDIT: They work fine when plugged in with an aux cable.
I noticed that when I tilted my head to a certain angle while listening to something the left ear would stop playing sound, eventually the headphones just turned off. I thought the battery just ran out but when I plugged it in (to my computers usb port) it had 3/5 battery indicators lit up, but it still wouldn't turn on. My computer gave me a notification saying the device malfunctioned and it couldn't recognize it.
I've tried holding the power button for 10 seconds and holding both the power button and the pause button for 2 minutes, neither worked.
I downloaded the beats updater but that says they're perfectly fine. Is there any way to reset them or fix this in another way (other than holding the power button and pause button)?