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Orijinal gönderinin sahibi: Juax ,

Metin:

Best way to verify this is to factory reset the phone.

I'm under the assumption that you are not able to utilize the touch screen, so attempting a back up won't work prior to erasing everything.

Give is a shot though, try to obtain all after plugging it to a computer. See if Samsung Smart Switch will allow you to download all the content.

good luck

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