The jack in the controller is non soldered, it alows play rather than snapping out. If you pop the controller apart (watch a tutorial on you tube) and gently bend the pins out to make more of a contact, add a tiny pad to put a bit more preasure on it, I will stop cutting out. I had to do this with both my controllers as they were always cutting out even after having them for 2 days , now I don’t have any issues. Be aware though that opening a controller will void the warranty.