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Orijinal gönderinin sahibi: SANDY SIZEMORE ,

Metin:

the samsung ice makers are the worse on the market.     they know  they have problems ,  yet fail to address the  defects in the design.   i have for the last 6 months had to defrost my ice-maker like we did 40 years ago with freezers…….   i have had the worst experience with this company and  ice maker

as of sept 19,2018 …..i had a service man come out from the company samsung recomends from my area which is video repair place…..   long story, but i had to pay them up front for the service call , repairman says if i dont get a new icemaker it will happen all over again because of a design defect……. he preceeds to show me….. so i tell him to replace it…. as he is setting it on the counter , he tells me their is another service charge…… i hit the ceiling…. i have already paid one…… sooooo i call the company and they tell me that’s their policy…… when he leaves  to get the part, it’s another service charge….. i told her he walked 20 steps or  so to his truck and got it …… she then tells me, he left your house , so it’s another service charge…. i argue with her over their shady practice….but got no where………… so not only has samsung  taken advantage of us knowing of the defect, but the company that represents them does toooooooo…..what a racket…….

i also, am in the service business and woild never treat people the way we, have been treated over an ice maker……

after telling my story just this morning , i have had 3 people that have samsung refrigerators , where theit ice makers dont work…… shame on you

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