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I have a rather old printer. Epson Stylus Photo R380. After trying a lot of different options, when nothing else worked including calling Epson. I turned everything off & unplugged it. I opened up the top of the printer and gently pushed the color cartridge away to the other side and back again. Plugged everything back in, etc & when I turned it on, I suppose it reset the mechanics of it. PHEWWW!!