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Güncel sürümün sahibi: oldturkey03 (oy detayları) ,

Başlık:

Washer won't drain even after replacing circuit boards & drain pump

Metin:

Hello,

I have a Kenmore Laundry Center Combo (model #41761723510). We purchased it in 2017 and have had problem after problem. The most recent is the washer not draining. It initially stopped draining and spinning at the end of a cycle. We were having other issues that pointed to potentially mechanical issues so I replaced all of the following (trial and error method):

-++Laundry center electronic control board++

-++Washer user interface++

-Door lock

-++Washer electronic control board++

-++Laundry center dryer electronic control board++

-drain pump

Even with all of these new components, it is still not draining. When it is in diagnostic mode, it will spin, however it will not turn the drain pump on. I have checked all of the wiring and can’t find and crossed, damaged or loose wires. Throughout all of the issues, it has never provided any type of error code. I’m at a loss. I’ve called local repair men who say they can’t help and to just call Sears. I’ve dealt with Sears in the past and they have been a joke. Any suggestions would be incredibly appreciated!

Thanks!

=== Update (12/01/2018) ===

Hi @jayeff ,

I've been digging  around and found these wire diagrams. They are a little confusing, but I might be able to make use of them. Do you have any advice on where to start? Also with the voltmeter…how do I know what voltage to look for?

[image|1631939]

[image|1631936]

[image|1631937]

Thank you for your help!

Cihaz:

Combo Washer Dryer

Durum:

open

Kabul Edilen Cevap:

527212

Düzenleyen: Donya ,

Başlık:

Washer won't drain even after replacing circuit boards & drain pump

Metin:

Hello,
 
I have a Kenmore Laundry Center Combo (model #41761723510). We purchased it in 2017 and have had problem after problem. The most recent is the washer not draining. It initially stopped draining and spinning at the end of a cycle. We were having other issues that pointed to potentially mechanical issues so I replaced all of the following (trial and error method):
 
-++Laundry center electronic control board++
 
-++Washer user interface++
 
-Door lock
 
-++Washer electronic control board++
 
-++Laundry center dryer electronic control board++
 
-drain pump
 
Even with all of these new components, it is still not draining. When it is in diagnostic mode, it will spin, however it will not turn the drain pump on. I have checked all of the wiring and can’t find and crossed, damaged or loose wires. Throughout all of the issues, it has never provided any type of error code. I’m at a loss. I’ve called local repair men who say they can’t help and to just call Sears. I’ve dealt with Sears in the past and they have been a joke. Any suggestions would be incredibly appreciated!
 
Thanks!
 
=== Update (12/01/2018) ===
 
Hi @jayeff ,
 
I've been digging around and found these wire diagrams. They are a little confusing, but I might be able to make use of them. Do you have any advice on where to start? Also with the voltmeter…how do I know what voltage to look for?
 
[image|1631939]
 
[image|1631936]
 
[image|1631937]
 
Thank you for your help!

Cihaz:

Combo Washer Dryer

Durum:

open

Orijinal gönderinin sahibi: Donya ,

Başlık:

Washer won't drain even after replacing circuit boards & drain pump

Metin:

Hello,

I have a Kenmore Laundry Center Combo (model #41761723510). We purchased it in 2017 and have had problem after problem. The most recent is the washer not draining. It initially stopped draining and spinning at the end of a cycle. We were having other issues that pointed to potentially mechanical issues so I replaced all of the following (trial and error method):

-++Laundry center electronic control board++

-++Washer user interface++

-Door lock

-++Washer electronic control board++

-++Laundry center dryer electronic control board++

-drain pump

Even with all of these new components, it is still not draining. When it is in diagnostic mode, it will spin, however it will not turn the drain pump on. I have checked all of the wiring and can’t find and crossed, damaged or loose wires. Throughout all of the issues, it has never provided any type of error code. I’m at a loss. I’ve called local repair men who say they can’t help and to just call Sears. I’ve dealt with Sears in the past and they have been a joke. Any suggestions would be incredibly appreciated!

Thanks!

Cihaz:

Combo Washer Dryer

Durum:

open