A manual for your printer is available [http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=3793676|here] as well as trouble shooting directions. "Use the HP Network Diagnostic Utility Wizard to help you identify and fix common problems when installing or using HP printers on your home network." you can download the utility [http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02037530&cc=sg&dlc=en&lang=en&lc=en&product=3793676|right here] Hope this helps. Good Luck