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Güncel sürümün sahibi: Dan

Metin:

I’m another victim of this problem. My device is MacBook Pro 13-inch, 2017 with Touch Bar. it seems that it’s heavily affecting 2016 & 2017 models, 2018 will follow soon.
I’m running my Mac always in A/C controlled environment, few lines start to appear at the lower part of display then increase in numbers until they form a thick grey bar. the only way to solve it is to close the lid or shutdown the laptop for an hour or so.
[image|2140463]
Sometimes this thick bar starts flickering and displaying random rainbow colors as show.
[image|2140464]
Apple should really consider a recall program for this issue.
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-Update as of 08/07/2020: I escalated the issue to Apple customer support, they've managed to give me exceptional out of warranty service, the display was replaced for free.
+Update as of 08/07/2020: I escalated the issue to Apple customer support, they've managed to give me warranty exception for out of warranty service, the display was replaced for free!
[image|2152199]
[image|2152200]

Durum:

open

Düzenleyen: Mohamed Attia

Metin:

I’m another victim of this problem. My device is MacBook Pro 13-inch, 2017 with Touch Bar. it seems that it’s heavily affecting 2016 & 2017 models, 2018 will follow soon.
I’m running my Mac always in A/C controlled environment, few lines start to appear at the lower part of display then increase in numbers until they form a thick grey bar. the only way to solve it is to close the lid or shutdown the laptop for an hour or so.
[image|2140463]
Sometimes this thick bar starts flickering and displaying random rainbow colors as show.
[image|2140464]
Apple should really consider a recall program for this issue.
+
+
+
+
+
+
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+Update as of 08/07/2020: I escalated the issue to Apple customer support, they've managed to give me exceptional out of warranty service, the display was replaced for free.
+
+[image|2152199]
+
+[image|2152200]

Durum:

open

Orijinal gönderinin sahibi: Mohamed Attia

Metin:

I’m another victim of this problem.  My device is MacBook Pro 13-inch, 2017 with Touch Bar. it seems that it’s heavily affecting 2016 & 2017 models, 2018 will follow soon.

I’m running my Mac always  in A/C controlled environment, few lines start to appear at the lower part of display then increase in numbers until they form a thick grey bar. the only way to solve it is to close the lid or shutdown the laptop for an hour or so.

[image|2140463]

Sometimes this thick bar starts flickering and displaying random rainbow colors as show.

[image|2140464]

Apple should really consider a recall program for this issue.

Durum:

open