This is not your fault - Dell has known issues getting this right on the 2nd gen laptops, all the way up until Ivy Bridge. Even some of the Haswell/Broadwell machines had problems. It’s one of the reasons I began to like the aluminum HP Commercial products once they removed the WLAN WL, and why I put up with some of Dell's poor QC on the machines up until Haswell, outside of pre Haswell HP. Anything newer can go either way as Dell has had fewer issues with it now, but generally HP>Dell.
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This is generally just a coating that went bad, with actual plastic underneath. What you need is to get denatured alcohol to clean it (either take the laptop apart or cover EVERYTHING you do not want this to touch - it’s not fun to clean when it spreads in large chunks - taking it apart is best). You'll need a throwaway cloth as there's just no good way to wash it afterwards. Test a small area first and see, and if it comes up then you can salvage it. You may need a new palmrest if it doesn't come up.
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This is generally just a coating that went bad, with actual plastic underneath. What you need is to get denatured alcohol to clean it (either take the laptop apart or cover EVERYTHING you do not want this to touch - it’s not fun to clean when it spreads in large chunks - taking it apart is best). You'll need a throwaway cloth as there's just no good way to wash it afterwards. Test a small area first and see, and if it comes up then you can salvage it. You may need a new palmrest if it doesn't come up cleanly.
This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines had problems. It’s one of the reasons I began to like the aluminum HP Commercial products once they removed the WLAN WL, and why I put up with some of Dell's poor QC on the machines up until Haswell, outside of pre Haswell HP. Anything newer can go either way as Dell has had fewer issues with it now, but generally HP>Dell.
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This is not your fault - Dell has known issues getting this right on the 2nd gen laptops, all the way up until Ivy Bridge. Even some of the Haswell/Broadwell machines had problems. It’s one of the reasons I began to like the aluminum HP Commercial products once they removed the WLAN WL, and why I put up with some of Dell's poor QC on the machines up until Haswell, outside of pre Haswell HP. Anything newer can go either way as Dell has had fewer issues with it now, but generally HP>Dell.
This is generally just a coating that went bad, with actual plastic underneath. What you need is to get denatured alcohol to clean it (either take the laptop apart or cover EVERYTHING you do not want this to touch - it’s not fun to clean when it spreads in large chunks - taking it apart is best). You'll need a throwaway cloth as there's just no good way to wash it afterwards. Test a small area first and see, and if it comes up then you can salvage it. You may need a new palmrest if it doesn't come up.
This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines had problems. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL, and why I put up with some of Dell's poor QC on the machines up until Haswell, outside of pre Haswell HP. Anything newer can go either way as Dell has had fewer issues with it now, but generally HP>Dell.
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This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines had problems. It’s one of the reasons I began to like the aluminum HP Commercial products once they removed the WLAN WL, and why I put up with some of Dell's poor QC on the machines up until Haswell, outside of pre Haswell HP. Anything newer can go either way as Dell has had fewer issues with it now, but generally HP>Dell.
This is generally just a coating that went bad, with actual plastic underneath. What you need is to get denatured alcohol to clean it (either take the laptop apart or cover EVERYTHING you do not want this to touch - it’s not fun to clean when it spreads in large chunks - taking it apart is best). You'll need a throwaway cloth as there's just no good way to wash it afterwards. Test a small area first and see, and if it comes up then you can salvage it. You may need a new palmrest if it doesn't come up.
This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines fell victim to the problem. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL :-). That was always why I liked the Dell products for so long, and anything pre Haswell is still Dell>HP. Anything newer can go either way as Dell has fewer issues with it now, but generally HP>Dell.
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This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines had problems. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL, and why I put up with some of Dell's poor QC on the machines up until Haswell, outside of pre Haswell HP. Anything newer can go either way as Dell has had fewer issues with it now, but generally HP>Dell.
This is generally just a coating that went bad, with actual plastic underneath. What you need is to get denatured alcohol to clean it (either take the laptop apart or cover EVERYTHING you do not want this to touch - it’s not fun to clean when it spreads in large chunks - taking it apart is best). You'll need a throwaway cloth as there's just no good way to wash it afterwards. Test a small area first and see, and if it comes up then you can salvage it. You may need a new palmrest if it doesn't come up.
This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines fell victim to the problem. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL :-). That was always why I liked the Dell products for so long, and anything pre Haswell is still Dell>HP. Anything newer can go either way as Dell has fewer issues with it now, but generally HP>Dell.
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What you need is to get denatured alcohol, and then either take the laptop apart or cover EVERYTHING you do not want this on - it’s not fun to clean when it spreads :(. Frankly, just take the laptop apart and remove anything you can keep out. Cover a throwaway towel or layered shop rag, and see if it responds. If it does, remove every last bit of it from the palmrest since it’s all going to fail with time - even the “good” parts. If it doesn’t, then yeah you’re buying a new palmrest.
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This is generally just a coating that went bad, with actual plastic underneath. What you need is to get denatured alcohol to clean it (either take the laptop apart or cover EVERYTHING you do not want this to touch - it’s not fun to clean when it spreads in large chunks - taking it apart is best). You'll need a throwaway cloth as there's just no good way to wash it afterwards. Test a small area first and see, and if it comes up then you can salvage it. You may need a new palmrest if it doesn't come up.
This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines fell victim to the problem. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL :-). That was always why I liked the Dell products for so long, and anything pre Haswell is still Dell>HP. Anything newer can go either way as Dell has fewer issues with it now, but generally HP>Dell.
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What you need is to get denatured alcohol, and then either take the laptop apart or cover EVERYTHING you do not want this on - it’s not fun to clean when it spreads :(. Frankly, just take the laptop apart. Cover a throwaway towel or layered shop rag, and see if it responds. If it does, remove every last bit of it from the palmrest since it’s all going to fail with time - even the “good” parts. If it doesn’t, then yeah you’re buying a new palmrest.
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What you need is to get denatured alcohol, and then either take the laptop apart or cover EVERYTHING you do not want this on - it’s not fun to clean when it spreads :(. Frankly, just take the laptop apart and remove anything you can keep out. Cover a throwaway towel or layered shop rag, and see if it responds. If it does, remove every last bit of it from the palmrest since it’s all going to fail with time - even the “good” parts. If it doesn’t, then yeah you’re buying a new palmrest.
This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell machines fell victim to the problem. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL :-). That was always why I liked the Dell products for so long, and anything pre Haswell is still Dell>HP. Anything newer can go either way as Dell has fewer issues with it now, but generally HP>Dell.
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This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell/Broadwell machines fell victim to the problem. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL :-). That was always why I liked the Dell products for so long, and anything pre Haswell is still Dell>HP. Anything newer can go either way as Dell has fewer issues with it now, but generally HP>Dell.
What you need is to get denatured alcohol, and then either take the laptop apart or cover EVERYTHING you do not want this on - it’s not fun to clean when it spreads :(. Frankly, just take the laptop apart. Cover a throwaway towel or layered shop rag, and see if it responds. If it does, remove every last bit of it from the palmrest since it’s all going to fail with time - even the “good” parts. If it doesn’t, then yeah you’re buying a new palmrest.
This is not your fault - Dell was notoriously bad at getting this right from the 2nd gen laptops, all the way up until Ivy Bridge - even some of the Haswell machines fell victim to the problem. It’s one of the reasons I began to like the HP Commercial products made of aluminum once they removed the WLAN WL :-). That was always why I liked the Dell products for so long, and anything pre Haswell is still Dell>HP. Anything newer can go either way as Dell has fewer issues with it now, but generally HP>Dell.
What you need is to get denatured alcohol, and then either take the laptop apart or cover EVERYTHING you do not want this on - it’s not fun to clean when it spreads :(. Frankly, just take the laptop apart. Cover a throwaway towel or layered shop rag, and see if it responds. If it does, remove every last bit of it from the palmrest since it’s all going to fail with time - even the “good” parts. If it doesn’t, then yeah you’re buying a new palmrest.