Random shut down after replacing battery several times a day
Metin:
Just replaced the battery with the iFixit recommended product (purchased through iFixit store) and the machine randomly goes to black screen. No error message. The battery monitor indicator in the top menu, says “battery needs service”. We’ve performed multiple SMC / PRAM resets, calibrated the battery properly via charging instructions provided after the install, and had Apple run diagnostics that repeatedly produce the PPT004 battery defective error. My hunch is the controller in the battery itself is bad, and I need to get a replacement from iFixit, but would like to make sure I’ve exhausted all the other possibilities / ideas before having to R & R the battery again.
Any help would be greatly appreciated! This is my work colleagues machine, and she’s getting pretty frustrated with it failing during our client meetings!
Random shut down after replacing battery several times a day
Metin:
Just replaced the battery with the iFixit recommended product (purchased through iFixit store) and the machine randomly goes to black screen. No error message. The battery monitor indicator in the top menu, says “battery needs service”. We’ve performed multiple SMC / PRAM resets, calibrated the battery properly via charging instructions provided after the install, and had Apple run diagnostics that repeatedly produce the PPT004 battery defective error. My hunch is the controller in the battery itself is bad, and I need to get a replacement from iFixit, but would like to make sure I’ve exhausted all the other possibilities / ideas before having to R & R the battery again.
Any help would be greatly appreciated! This is my work colleagues machine, and she’s getting pretty frustrated with it failing during our client meetings!
Thanks community!
Scott