If it is less than 12 months old, get it fixed under the manufacturer's warranty. Consult the documentation that came with the laptop about obtaining a manufacturer's warranty repair.
''If you open the laptop yourself to fix the problem or get an unauthorized repairer to do it, you will void the warranty'' which you may need to use later on, (hopefully not), before the warranty expires,
What is the full model number of the laptop as shown on the information label on the bottom of the laptop?
If you want to do it yourself and don't mind voiding the warranty, knowing the full model number will help to find the hardware maintenance manual for the laptop so that it can be correctly and safely dis-assembled and the mounting of the touchpad in the top cover assembly checked to make sure it is fitted properly.
=== Update (04/01/2022) ===
Hi @ydb
Here's the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_7itl_hmm.pdf|hardware maintenance manual] for the laptop.
-
Go to p.65 to view the ''necessary pre-requisite steps'' and then the procedure to remove the upper case (with keyboard, touchpad and fingerprint board).
+
Go to p.65 to view the ''necessary pre-requisite steps'' to remove the upper case (with keyboard, touchpad and fingerprint board).
It seems that you have to nearly completely dis-assemble the laptop to get to the touch pad.
If it is less than 12 months old, get it fixed under the manufacturer's warranty. Consult the documentation that came with the laptop about obtaining a manufacturer's warranty repair.
''If you open the laptop yourself to fix the problem or get an unauthorized repairer to do it, you will void the warranty'' which you may need to use later on, (hopefully not), before the warranty expires,
What is the full model number of the laptop as shown on the information label on the bottom of the laptop?
If you want to do it yourself and don't mind voiding the warranty, knowing the full model number will help to find the hardware maintenance manual for the laptop so that it can be correctly and safely dis-assembled and the mounting of the touchpad in the top cover assembly checked to make sure it is fitted properly.
=== Update (04/01/2022) ===
Hi @ydb
Here's the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_7itl_hmm.pdf|hardware maintenance manual] for the laptop.
-
Go to p.65 to view the ''necessary pre-requisite steps'' and then the procedure to remove the upper case (with keyboard, touchpad and fingerprint board.
+
Go to p.65 to view the ''necessary pre-requisite steps'' and then the procedure to remove the upper case (with keyboard, touchpad and fingerprint board).
It seems that you have to nearly completely dis-assemble the laptop to get to the touch pad.
If it is less than 12 months old, get it fixed under the manufacturer's warranty. Consult the documentation that came with the laptop about obtaining a manufacturer's warranty repair.
''If you open the laptop yourself to fix the problem or get an unauthorized repairer to do it, you will void the warranty'' which you may need to use later on, (hopefully not), before the warranty expires,
What is the full model number of the laptop as shown on the information label on the bottom of the laptop?
If you want to do it yourself and don't mind voiding the warranty, knowing the full model number will help to find the hardware maintenance manual for the laptop so that it can be correctly and safely dis-assembled and the mounting of the touchpad in the top cover assembly checked to make sure it is fitted properly.
=== Update (04/01/2022) ===
-
Hi @ydb
-
Here's the [https://download.lenovo.com/consumer/mobiles_pub/yoga_7itl_hmm.pdf|hardware maintenance manual] for the laptop.
+
Here's the [link|https://download.lenovo.com/consumer/mobiles_pub/yoga_7itl_hmm.pdf|hardware maintenance manual] for the laptop.
-
Go to p.65 to view the necessary pre-requisite steps and then the procedure to remove the upper case (with keyboard, touchpad and fingerprint board.
+
Go to p.65 to view the ''necessary pre-requisite steps'' and then the procedure to remove the upper case (with keyboard, touchpad and fingerprint board.
It seems that you have to nearly completely dis-assemble the laptop to get to the touch pad.
If it is less than 12 months old, get it fixed under the manufacturer's warranty. Consult the documentation that came with the laptop about obtaining a manufacturer's warranty repair.
''If you open the laptop yourself to fix the problem or get an unauthorized repairer to do it, you will void the warranty'' which you may need to use later on, (hopefully not), before the warranty expires,
What is the full model number of the laptop as shown on the information label on the bottom of the laptop?
If you want to do it yourself and don't mind voiding the warranty, knowing the full model number will help to find the hardware maintenance manual for the laptop so that it can be correctly and safely dis-assembled and the mounting of the touchpad in the top cover assembly checked to make sure it is fitted properly.
+
+
=== Update (04/01/2022) ===
+
+
Hi @ydb
+
+
Here's the [https://download.lenovo.com/consumer/mobiles_pub/yoga_7itl_hmm.pdf|hardware maintenance manual] for the laptop.
+
+
Go to p.65 to view the necessary pre-requisite steps and then the procedure to remove the upper case (with keyboard, touchpad and fingerprint board.
+
+
It seems that you have to nearly completely dis-assemble the laptop to get to the touch pad.
If it is less than 12 months old, get it fixed under the manufacturer's warranty. Consult the documentation that came with the laptop about obtaining a manufacturer's warranty repair.
-
''If you open the laptop yourself to fix the problem or get an unauthorized repairer to do it, you will void the warranty'' which you may need (hopefully not) later on, if the warranty is still valid and hasn't expired.
+
''If you open the laptop yourself to fix the problem or get an unauthorized repairer to do it, you will void the warranty'' which you may need to use later on, (hopefully not), before the warranty expires,
What is the full model number of the laptop as shown on the information label on the bottom of the laptop?
If you want to do it yourself and don't mind voiding the warranty, knowing the full model number will help to find the hardware maintenance manual for the laptop so that it can be correctly and safely dis-assembled and the mounting of the touchpad in the top cover assembly checked to make sure it is fitted properly.
Hi @ydb ,
If it is less than 12 months old, get it fixed under the manufacturer's warranty. Consult the documentation that came with the laptop about obtaining a manufacturer's warranty repair.
''If you open the laptop yourself to fix the problem or get an unauthorized repairer to do it, you will void the warranty'' which you may need (hopefully not) later on, if the warranty is still valid and hasn't expired.
What is the full model number of the laptop as shown on the information label on the bottom of the laptop?
If you want to do it yourself and don't mind voiding the warranty, knowing the full model number will help to find the hardware maintenance manual for the laptop so that it can be correctly and safely dis-assembled and the mounting of the touchpad in the top cover assembly checked to make sure it is fitted properly.