I'm gonna add to this post for any passers by, since this is an older thread.
=== This is a software bug I've experienced before. ===
Just like graphics drivers on High-end computers not liking to be stacked with updates, the early software versions for the Oculus Quest also doesn't like it, and it tends to get internal parts of the software corrupted.
To resolve this, You'll likely want to connect your headset to a computer, and get any files you need off of the headset. Search on Google where certain games have Save Data stored on the headset so you can back them up to your computer to restore later. Once you're done doing this part, you're ready to Reset.
* Power off the headset.
* Once the headset has shut down, hold the ***Power button*** and the ***Volume Down button*** ("-") at the same time.
The headset will power back on and you will see a screen that looks like this shortly after in the headset.
[image|2787048]
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Use the ***Volume Buttons*** to navigate up and down the menu, and the ***Power button*** to interact with the Selected menu item.
* Select ***"Factory Reset"*** in the menu and confirm the Reset by selecting ***"Yes, erase and factory reset"***
After doing this the headset should begin to erase it's internal storage and will boot up into first time setup once it's done.
''Let the headset update if needed during setup with a mobile device or standalone.''