Sadly, the batteries micro-controller logic has a problem!
You need a new battery. Now before you breakout the tools you might want to visit an Apple Store as this battery should be covered under warranty!
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Your systems age and the cycle count which is on the low side, this battery should have lasted longer. This should be covered as a warranty exception.
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Your systems age and the cycle count which is on the low side. This should be covered as a warranty exception.
-
Make sure you have a copy of this in your hand [https://support.apple.com/en-us/HT201585|Determine battery cycle count for Mac laptops]
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Make sure you have a copy of this in your hand [link|https://support.apple.com/en-us/HT201585|Determine battery cycle count for Mac laptops]
As you can see this battery should have lasted longer. Make sure you press that point. They may try to argue the age being four years. While that could be argued, the fact the micro-controller failed makes that a mute point!
Here’s the part for reference [product|IF188-143] and the guide [guide|135301]
FYI - Apple raised there battery prices, so the iFixit battery would be the cheaper option if they are unwilling to budge.
Sadly, the batteries micro-controller logic has a problem!
You need a new battery. Now before you breakout the tools you might want to visit an Apple Store as this battery should be covered under warranty!
Your systems age and the cycle count which is on the low side, this battery should have lasted longer. This should be covered as a warranty exception.
Make sure you have a copy of this in your hand [https://support.apple.com/en-us/HT201585|Determine battery cycle count for Mac laptops]
As you can see this battery should have lasted longer. Make sure you press that point. They may try to argue the age being four years. While that could be argued, the fact the micro-controller failed makes that a mute point!
Here’s the part for reference [product|IF188-143] and the guide [guide|135301]
FYI - Apple raised there battery prices, so the iFixit battery would be the cheaper option if they are unwilling to budge.
Good Luck! Let us know how it goes.