For the love of God tell anyone you see not to buy a Samsung. I had a simple fix that worked for 2 years (rock salt) posted about a year ago but when it became extremely hot and humid this year it failed. I see some of you knew about the defrost mode but I didn't. I can make the defrost mode for a couple of hours, or more, I'm now up to 2 weeks. This is a quick fix but you don't lose any food. On my model I simultaneously hold the freezer and lighting button for approximately 10 seconds until the refrigerator beeps. Release both buttons and then continue to tap the like button until you see FD. On my model it's for taps. This can take anywhere from 20 minutes to 1 hour and the refrigerator decides when it's done you will hear an annoying beep the whole time it's defrosting to remind us all of how stupid we were for buying the refrigerators. Once the beeping stops the fridge goes back to all that's normal setting all the food is fine and the motor doesn't make noise. Sometimes a couple hours later start to make noise and I redo the process. I cannot physically see any ice in the holes in the back panel of the fridge any longer but I'm sure there is still ice back there. At first it took a couple of times but I did get a big puddle of water underneath the drawer, which I anticipated so I removed the drawer and that was the only thing I touched in my refrigerator. Sometimes I'll get a little water and sometimes I can get half a big bowl full of water so it's working and doing something, I'm not throwing food away. This probably isn't any bigger fix than taking a hair dryer, opening the panel, shutting it off - but it will save food.
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For the love of God tell anyone you see not to buy a Samsung. I had a simple fix that worked for 2 years (rock salt) posted about a year ago but when it became extremely hot and humid this year it failed. I see some of you knew about the defrost mode but I didn't. I can make the defrost mode work for a couple of hours, or more, I'm now up to 2 weeks. This is a quick fix but you don't lose any food. On my model I simultaneously hold the freezer and lighting button for approximately 10 seconds until the refrigerator beeps. Release both buttons and then continue to tap the lighting button until you see FD. On my model it's 4 taps. The defrost mode can take anywhere from 20 minutes to 1 hour & the refrigerator decides when it's done. You will hear an annoying beep the whole time it's defrosting to remind us all of how stupid we were for buying the refrigerators. Once the beeping stops the fridge goes back to all that's normal setting all the food is fine and the motor doesn't make noise. On my first attempt it only lasted a couple hours before the motor noise started and I redo the process. I cannot physically see any ice in the holes in the back panel of the fridge any longer but I'm sure there is still ice back there. At first it took a couple of times but I did get a big puddle of water underneath the drawer, (which I anticipated so I removed the drawer) that was the only thing I touched in my refrigerator. Sometimes I'll get a little water and sometimes I can get a over half a tub full (bussing tub) it's working and doing something, I'm not throwing food away. This probably isn't any bigger fix than taking a hair dryer, opening the panel, shutting it off, etc., but it will save food.
For the love of God tell anyone you see not to buy a Samsung. I had a simple fix that worked for 2 years (rock salt) posted about a year ago but when it became extremely hot and humid this year it failed. I see some of you knew about the defrost mode but I didn't. I can make the defrost mode for a couple of hours, or more, I'm now up to 2 weeks. This is a quick fix but you don't lose any food. On my model I simultaneously hold the freezer and lighting button for approximately 10 seconds until the refrigerator beeps. Release both buttons and then continue to tap the like button until you see FD. On my model it's for taps. This can take anywhere from 20 minutes to 1 hour and the refrigerator decides when it's done you will hear an annoying beep the whole time it's defrosting to remind us all of how stupid we were for buying the refrigerators. Once the beeping stops the fridge goes back to all that's normal setting all the food is fine and the motor doesn't make noise. Sometimes a couple hours later start to make noise and I redo the process. I cannot physically see any ice in the holes in the back panel of the fridge any longer but I'm sure there is still ice back there. At first it took a couple of times but I did get a big puddle of water underneath the drawer, which I anticipated so I removed the drawer and that was the only thing I touched in my refrigerator. Sometimes I'll get a little water and sometimes I can get half a big bowl full of water so it's working and doing something, I'm not throwing food away. This probably isn't any bigger fix than taking a hair dryer, opening the panel, shutting it off - but it will save food.