Here are some possible solutions. Let us know which one works for you or not.
* ***Solution 1 by going into BIOS***
* Turn on your laptop and press <F1> key to enter the BIOS setup.
* Go to Security ---> Fingerprint menu ---> select "Reset fingerprint data" -->You will probably get en error message like "No fingerprint reader is attached.".
* Regardless carry on again on the Security menu ---> I/O access ---> make sure Fingerprint recognition is set to enabled. Save BIOS settings and restart computer. Does it work now?
* ***Solution 2 by re-installing drivers***
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* Uninstall driver in Device Manager (<***Win***> key + <***X***> key for menu) ---> Right click Properties ---> Driver ---> select Unistall Device (''Uninstall the device from the system (Advanced)''.)
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* Uninstall driver (''if it is there'') in Device Manager (<***Win***> key + <***X***> key for menu) ---> Right click Properties ---> Driver ---> select Unistall Device (''Uninstall the device from the system (Advanced)''.)
* [link|https://support.lenovo.com/us/en/downloads/ds500825|Download driver from Lenovo|new_window=true]
Here are some possible solutions. Let us know which one works for you or not.
* ***Solution 1 by going into BIOS***
* Turn on your laptop and press <F1> key to enter the BIOS setup.
* Go to Security ---> Fingerprint menu ---> select "Reset fingerprint data" -->You will probably get en error message like "No fingerprint reader is attached.".
* Regardless carry on again on the Security menu ---> I/O access ---> make sure Fingerprint recognition is set to enabled. Save BIOS settings and restart computer. Does it work now?
* ***Solution 2 by re-installing drivers***
* Uninstall driver in Device Manager (<***Win***> key + <***X***> key for menu) ---> Right click Properties ---> Driver ---> select Unistall Device (''Uninstall the device from the system (Advanced)''.)
* [link|https://support.lenovo.com/us/en/downloads/ds500825|Download driver from Lenovo|new_window=true]
* Install it.