GE issued a Customer Satisfaction program bulletin for this a few years back. I'm not sure if it is still in operation but GE was honoring free repairs for this. The part they are saying should be replaced is WR49X25197. However, depending on your serial number, the part won't work after a replacement and requires a software update to function properly. If your serial number range is HD - FF (May 2014 - Mar 2015) you'll need the software update which only GE technicians can provide.