Start the laptop an press the F2 key a few times to enter BIOS and check on the ''Information'' menu whether it shows the make and model number of the HDD (or SSD).
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''If there's none'' shown then the HDD has failed or has become disconnected from the motherboard.
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''If there's no HDD (or SSD) model information shown'' then the HDD (or SSD) has failed or has become disconnected from the motherboard.
-
If there is a HDD (or SSD) model number shown in BIOS, then perhaps the boot file partition on the HDD (or SSD) has become corrupted preventing the laptop from booting into Windows.
+
''If there is a HDD (or SSD) model number shown in BIOS,'' then perhaps the boot file partition on the HDD (or SSD) has become corrupted preventing the laptop from booting into Windows.
Try the following and check if it resolves the problem:
Create a USB recovery disc and check if you can repair the installation.
You can create the recovery USB from any known working Win10/11 PC. All you need is an 8GB flashdrive and 40-60 minutes of time.
In the host PC go to ''Control Panel > Recovery > create a recovery disc'' and follow the prompts.
When you have the USB recovery drive, start the laptop and go to BIOS and change the boot order to USB 1st boot option, insert the USB into the laptop and then save the changes in BIOS to exit and restart the laptop.
It should boot into the WRE (Windows Recovery Environment) menus.
Go to ''Troubleshooting > Advanced > Startup Repair'' and follow the prompts.
''Do not'' select Reset this PC because if you select the wrong option next you may erase all your data as Windows will be reinstalled.
Start the laptop an press the F2 key to enter BIOS and check on the ''Information'' menu whether it shows the make and model number of the HDD (or SSD).
+
Start the laptop an press the F2 key a few times to enter BIOS and check on the ''Information'' menu whether it shows the make and model number of the HDD (or SSD).
''If there's none'' shown then the HDD has failed or has become disconnected from the motherboard.
If there is a HDD (or SSD) model number shown in BIOS, then perhaps the boot file partition on the HDD (or SSD) has become corrupted preventing the laptop from booting into Windows.
Try the following and check if it resolves the problem:
Create a USB recovery disc and check if you can repair the installation.
You can create the recovery USB from any known working Win10/11 PC. All you need is an 8GB flashdrive and 40-60 minutes of time.
In the host PC go to ''Control Panel > Recovery > create a recovery disc'' and follow the prompts.
When you have the USB recovery drive, start the laptop and go to BIOS and change the boot order to USB 1st boot option, insert the USB into the laptop and then save the changes in BIOS to exit and restart the laptop.
It should boot into the WRE (Windows Recovery Environment) menus.
Go to ''Troubleshooting > Advanced > Startup Repair'' and follow the prompts.
''Do not'' select Reset this PC because if you select the wrong option next you may erase all your data as Windows will be reinstalled.
Hi @insidegames
Start the laptop an press the F2 key to enter BIOS and check on the ''Information'' menu whether it shows the make and model number of the HDD (or SSD).
''If there's none'' shown then the HDD has failed or has become disconnected from the motherboard.
If there is a HDD (or SSD) model number shown in BIOS, then perhaps the boot file partition on the HDD (or SSD) has become corrupted preventing the laptop from booting into Windows.
Try the following and check if it resolves the problem:
Create a USB recovery disc and check if you can repair the installation.
You can create the recovery USB from any known working Win10/11 PC. All you need is an 8GB flashdrive and 40-60 minutes of time.
In the host PC go to ''Control Panel > Recovery > create a recovery disc'' and follow the prompts.
When you have the USB recovery drive, start the laptop and go to BIOS and change the boot order to USB 1st boot option, insert the USB into the laptop and then save the changes in BIOS to exit and restart the laptop.
It should boot into the WRE (Windows Recovery Environment) menus.
Go to ''Troubleshooting > Advanced > Startup Repair'' and follow the prompts.
''Do not'' select Reset this PC because if you select the wrong option next you may erase all your data as Windows will be reinstalled.