@mgug use the [document|39151] On page 32 it will tell you how to replace the ink absorber. It's a PITA but better then tossing it in the bin and creating more eWaste. After that you will need the service tool (software) to reset the EEPROM counter. We can't attach software here so you depend on links [https://www.printerknowledge.com/attachments/service-tool-v3400-rar.3235/|like this] For now, no link rot and it is still working