Can't exit settings or turn off phone basically frozen.

It was about 1/4 fully charged when plugged it in . I went to setting to increase my storage and not been able to leave. Phone doesn't ring.

I voicemail window opened telling me I got a call from my wife and when I hit listen the window closed and nothing was heard.

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Do a hard reset press and hold power and home button together at same time this will reboot the phone

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Thanks it worked. I tried that earlier. Maybe I didn't hold it long enough.

Anyway thanks for giving me you time and expert opinion.

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