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Problems with fixing screens for other people?

Hey Ifixit community,

I just wanted to ask you guys, what is the best way to present people with the fact that I can fix screens? I usually tell people what I charge and that I promise a new screen. However, sometimes people are annoying and paranoid and start to claim that I messed up their phone. How can I tell people before I fix their screen, that it is a risk? Thanks guys!!

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Hi there I have a repair sheet that I follow on every function on the phone for making calls , vibration, charging and all buttons etc.. I check before the repair and tick off my sheet what is working and what isn't. Then I ring the customer and state if something's not working with they never told me.

After the repair I do the check sheet again and if something isn't working and it was before the repair I know it was my faulty and repair it..

What problems are you having?

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Hey thanks for the answer, could you list more things I should check for? I think that is a great idea. I mainly repair screens and replace batteries. However, sometimes people don't tell my things or message me a week later saying that their screen is being weird or a biutton isnt working. What do you tell people in order to protect yourself from people making you repair it again?

Thanks again for your help!

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Every thing that's used in the phone like wifi and cameras .

There has been a couple of people that have come back a few days later with a part that has went bad or the screen that I install went funny this happens.

ever part u buy isn't always going to work 100% it happens to us all and you just have to be professional and fix it. There's nothing as bad as a horrible reputation

All my repairs come with a 3 month warranty on the parts installed

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ok that makes sense! do you think one month is ok for warranty? I just want someone else's opinion because I dont want to worry that people will come back later and try to act like i did something wrong.

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It's up til you if the replacement part is good quality it will last a lot longer than 3 months. Were are you buying your parts from? Were you located?

tarafından

I am in Georgia. I buy them online, like Ebay and sometimes on here. Theyre just expensive here.

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