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Second generation of iPhone. Model A1241 / 8 or 16 GB capacity / black or white plastic back. Repair is more straightforward than the first iPhone. requires screwdrivers, prying, and suction tools.

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What's wrong with my 123 key?

I recently noticed that when texting my 3G is not responding when I press the 123 key to get numbers and other keys. I use my phone both in English and Spanish and all it does when I hit the 123 command is to shift the keyboard from English to Spanish. This only started about a week ago so I'm pretty there is something than can be done about it, except I have no idea what. I have both an English as well as a Spanish keyboard and have used both successfully until now.

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Hi Roy,

You could have a dead spot on your touch screen.

While doing something other than typing, try to determine if your touch screen is registering touch in that same spot.

If not, look up the 3GS repair guide on iFixit guides. The replacement guide for the digitizer has a detailed step-by-step guide as well as links for the needed parts and tools.

There is a small chance that the touch screen connector on the board is broken or displaced from a drop. Using the same guide, and before ordering a new digitizer, try disconnecting then reseating the screen assembly and/or examine the connectors using a magnifying glass. If nothing is broken and reseating doesn't fix it, you can then attempt to replace the digitizer.

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I believe you have a point in regards to a screen dead spot. Why? Because I've noticed having a problem typing the letter a which sits on the same side of the screen with 123. Frankly I don't have the tools to check out your solution myself but I will take it to a trusted repair shop with your suggestions so they can check it out for me. Once I get and answer and get it fixed I'll come back to share how the solution was arrived at.

Thank you very much for writing!

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