Whenever I connect my iPod to iTunes, the program freezes

However it isn't only when the iPod is connected. If I try to go into preferences (to try and disable auto sync) when the iPod is not connected, it'll freeze as well. I'm running Windows 10. I've tried uninstalling and reinstalling twice already. I've ran diagnostics, I've completely wiped the iPod. I don't know what else to do. It's frustrating me, I've never had a problem with it before and I don't have the money for a new iPod.

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