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The Wii U is a video game console paired with a handheld device made by Nintendo that allows users to play games on the GamePad. Repairing the console is straightforward as the device is very modular.

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Why does my Wii U keep randomly freezing?

During gameplay it will randomly freeze and make a sort of buzzing/humming sound. It’s been working perfectly fine for a year, the only difference is that I recently got an external hard drive for it. Is there any special configuration that I need to do? Is the external HD the issue?

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I have the same problem. I got my Wii u in 2015 to play Mario maker, and now the problem started a few months ago where it would turn on when i hit the power button, but it wouldn't start up. It worked fine when I unplugged the console, but now it's actually crashing and buzzing. It happened two days ago, and it happened again today. It's doesn't have to do with a specific game, because the first time I was watching YouTube and this time I was playing twilight princess. Also I do not have anything like an external hard drive or anything like that.

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If your hard drive is one uses the Wii U console as the main power source, it is very likely that it could be the cause for the random freezing. When it takes too much power away from the USB and the console, it can overwhelm the system. Check out this troubleshooting guide on how to test if your external hard drive is the issue: Nintendo Wii U Troubleshooting

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