Battery and case damanged

Hello I got my son a rca tablet and the back case is damanged and won't let me connect to WiFi tried to take it back to Walmart and they wouldn't accept it because I didn't have the right box or recipet can I get my money back from the company Walmart told me to contact rca for refund please let me know mariehimes2014@gmail.com or phone 7194594369

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You can contact RCA support to get more information about the return and warranty policy if you are unable to return the tablet to the retailer you purchased it from. They may require some form of proof of purchase as well, so I would try to find it before you call them.

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