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Released on October 25, 2015, the Afterglow Prismatic Wired Controller is an Xbox One controller produced by video game accessory company, PDP.

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Why won't it turn on?

I plug the controller in to my PC or Xbox and it won't turn on, Any help is appreciated

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I found the issue that helped me fix my controller the black button that's under the power button on your Xbox. you need to hit that while your controller is unplugged and plugged it back up should change color and work again

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That's for wireless controllers

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my PDP afterglow stopped working last night, the leds work but the light above the power button doesn't turn on but when I plug it into my brothers Xbox it works but for some reason it completely doesn't work on my xbox, it randomly cut out mid match while I was playing bfv

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I know i am a little late here, but i ran into a similar problem. For me, my controller would flicker on but then turn off and even if it did turn on i could not use it. I fixed it by, plugging it into the xbox one, turning off the xbox one and unplugging it. I then rebooted the xbox one and the controller worked.

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I have rebooted my xbox multiple time and still get the same results

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Majority of the time it's the USB port on the controller. These devices are plug and play. If this fixed your issue I'd imagine it's a rare issue. It's not like a wireless controller that needs to re-sync after using it on another console.

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This is what’this is a problem I have a lot with these controllers idk why but I have bought three different pdp afterglows and it still does this I think it might be the cord but I tried new cords and it still will not work help would be nice

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I have the same problem and I used multiple cords and I dont bash the controller

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I did what you said and It finally worked. love you

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the controller is not the problem, i found thats its more of the cord that ends up breaks before the end first. so i recommend trying a new cord to see if that helps.

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This can happen too. I do have cords that have bad connections as well. Swap cords with a known good one and see if it works.

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Controller is $@$*. Had it maybe one month, worked fine until today. Mid match lights shut off and all buttons register left on dpad. Rebooted Xbox, performed reset steps,changed usb plug and port. Controller won’t power up or function. Only the small white light above the Xbox button illuminates. Anyone have this issue? My guess is it’s done. Get what I pay for I guess. Pos

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Help please!?

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I have same issue . It’s &&^&@@

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I literally just ran into this problem and I hit the controller with my hand and the controller lit back up and is back working lol so try doing the same

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Same I try the same thing and nothing happen I need help with it before damage the pad

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Have the exact same issue. The white light at the top turns on but nothing else on the controller works

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The USB connector on the controller is damaged. If you have the tools and ability to do so, unsolder the connector and solder on a new one.

Update (03/24/2019)

Afterglow Prismatic Wired Controller for Xbox One Micro USB connector Replacement

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Have you tried a different USB port? I had a problem with my PDP controller randomly turning the xbox on.. Then would not turn on itself. Turned out to be a USB port problem.

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Mine just randomly cut off last night when I was playing on my Xbox one and it hasn't came back on tried to plug it in to another port did work

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yea but what if the controller need a special usb cord??

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yes I have tried the back of the xbox one usb. And the side. also reset it... my afterglow is brand new also fresh out the box and this happened

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I just unplug it and plug it back in.

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Wow thanks that totally solved my problem

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My controls having the same issue in &&^&^$^ !#^&@@, it's worked fine for so long and one of just doesn't work at all I don't want to spend another 30$ on a &&^&^$^ controller so it can last 3 months and break

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I popped open the back and dragged around a wire on the main board and it turned on. I think it might have a issue with turning on by itself. -this voids your warranty.

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I finally found out the answer!!

My controller stopped working after my headphone jack quit out, I would turn on with the white bar but wouldn’t respond, I ended up taking it apart and noticed that the headphone jack was bent after bending it back the controller worked just as good as new. Hopefully this helps :)

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I've tried everything from changing the USB to resetting the console, the controller lights up when I reset the controller but after the controller reseted it goes back to being off and not working

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Same only the leds turn on and the white light stays off

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I've taken apart 3 different brands of Xbox One controllers. Microsoft's are way more reliable, although I never heard of stick drift until Xbox One. No problems with Sony sticks. Afterglow corded sticks are pretty good too. Their controller only had an issue with the USB port, which dumbfounded me why they just don't make these solid corded like oldschool game systems. I made my son's Afterglow controller solid cord and no issues since. Gamestop's brand is cheap crap from China that won't last a year. DO NOT buy these. Micro USB sucks period. Especially if kids are using them, but not as bad as an Apple lightning port. USB C is way better,… this is the way.

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Same problem found it would flicker on and off once plugged in and if I pressed the Xbox home button it would turn on but I wouldn’t be able to use it noticed that the white light above the home button wasn’t on I tried a couple of the other suggestions here and found no luck but I think it’s probably to do with the age of mine I’ve had it for years but more practically i found my cable to be pretty stressed at the usb end I’ve only bent the cable in the other direction and it works fine but can only imagine that’s a temporary fix and I’ll eventually need to buy a new cable or find a replacement

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My controller takes a phone charger but for some reason it turned on then i tried to move the buttons and it wont move like if its jammed but

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I is not working for me I did the stuff

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Just an addition to this, when it says reboot the xbox, I do this : unplug the power lead for at least 10 seconds, plug back in (with the controller connected) and press the button on the front of the xbox. Do not touch the controller. This will reset the controller's link to the xbox. It does for me anyway.

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My controller the leds around it stay blue and the light above my Xbox button won’t turn on and the controller doesn’t register to my Xbox

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same here, i have no clue what i want to do but i dont want to buy a new one just for it &&^&^$^ break again

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The AfterGlow Prismatic Controllers are not durable. I had the same issue and spent a day trying to fix it, I couldn’t find anything that worked so I just contacted customer service support.pdp.com and got a replacement.

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my wired controller wont

work for no reason

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This helped me for my ps3 afterglow controller in 2021: https://support.pdp.com/hc/en-us/article...

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