How to open sim card tray
How do I open my essential phone's sim tray?
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It is located on the bottom next to the USB-C port. It looks like a standard SIM tray where you stick a paper clip in the pin hole and it should eject.
Here is a tear down of the phone, with a picture of ejecting the SIM tray.
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It didn't open with a paper clip
There are 2 holes of about the same size. One is a mic hole, and the other is on the sim tray. I am assuming you put the paper clip in the right one. If you didn't you need to call customer service. If you did, you likely still need to call customer because that try should pop out if you insert a paper clip.
