I can't open my Dyson to empty the rubbish

Thanks Clark

I got it. The pull on mine needs to be up and back. Confusingly the red lever will allow you to push a little both down and forward and up and forward to no avail. Up and back does the trick.

The fact of the matter is all this is well and good, except for the fact i am not going to hold my tongue sideways, stand in the light of a full moon wiggling and jiggling this and jacking that to get a simple switch to open the next few hundred times i go to empty the dust bin. Back in the box and back to the dyson geniuses who can get a vacuum to suck chrome off a trailer hitch but can’t make a reliable latching mechanism on the dust bin.

Just keeping it real. Stuff that doesn’t work correctly gets the boot around here.

This worked for me and I also have arthritis in my hands.

when closed, apply a small pressure on the grey column in front of the fed slider.

Pop! Opens immediately.

take a close look at the little grey plastic lip that forms the lock.

Simple mechanics but tricky for older users!

It worked for me once I put the pressure on the other handle as stated. Thank you so much. I have limited mobility upper body and this worked immediately.

If you have cleaned the dust container, it does not slide easily. Therefore when you push red handle, you need to push cylinder from edge so handle will not be stressed. I recommend to try it after cleaning some place and fill container with dust. Because dust make container to slide easily.

We had the same issue with our V11. Fine dust was getting in the area between the plastic ribs and the collar of the lower portion (near the electrical contacts) causing the plastic parts to gall, which closed tolerances and caused the jamb. My wife did not have the strength to separate the canister. I was able to get it apart, clean the area, and lightly sand the galled parts. This allowed it to work smoothly without jamming for about one or two tries and then the fine dust was back to jamming it again. We returned the Dyson to Costco. This is an unfortunate design flaw because the vacuum is otherwise awesome.

Same for the Dyson V10 model. I've had so many issues with it. First, a damp filter short-circuited the machine. I reached out to support and they sent me a replacement trash container, which had nothing to do with my machine not working. Since every conversation is automated via chat or phone, it took me two months to finally talk to actual person via email. They gave me a return label to send the machine back, and thankfully that fixed the machine, BUT now there are even more issues. 1) Dyson never sent back my quick release adaptor, so I had to reach out to support again to send me a replacement one, and 2) now the trash container is jammed.

It has been issue after issue with the Dyson vacuum. I will not buy from them again.

Wd-40 on all the joints , and it opens

I had a REALLY hard time opening the canister on the refurbished V8 (first one I bought was new, this one was for the cottage) and found out it wasn’t the mechanics of the way it opened, rather the rim of the canister seemed to be too tight and sticking. So I put a little WD on the rim and wala! opens with ease!

If you are trying to remove the clear bin, the bottom must be open for it to come off.

Hello all,

i was facing a similar issue with my Dyson v11

I used a screw driver to sneak inside the opening to pry open the canister. Once the canister flap was released, i removed the canister (i had just cleaned it) and wiped any left of over dust i might have missed during my cleaning. then i used some wd40 on the canister where the mechanism would be. Also removed any dust with an old soft toothbrush. before putting back in, i wiped off most of the wd40, then the canister would slide in and out no problem ?

Our Dyson D11 Animal+ wasn’t opening. I had to push the hatch shut and ensure the canister was completely seated and sealed in on both ends, after doing this the red latch release worked fine.

On my V8, I used a small screwdriver to lever back the spring clip at the bottom of the bin, then opened the bin door. This spring clip is designed to work like this and you will not damage anything..

This enabled me to empty the dust out and look at it in detail. There are two small cross-headed screws fixing the bin to the bottom of the battery case, and on my V8 these were a little loose after 3 years of use and there was movement between the bin and the battery frame

There are two Torx headed screws holding the top end of the bin with a bracket, removing these and the bin came off with its red release lever. Remove any accumulation of dirt & dust under the lever.

The top of the cyclone chamber was then pulled off and behind it about half way down the handle is the spring latch which locks the bin in place. . Mine looked ok so after cleaning I slotted the cyclone chamber back in and tested the release lever. Without the bin it worked perfectly, so I decided that the 2 loose screws mentioned above were not clamping the dust bin tightly enough.

After reassembly the bib release handle worked fine again, though as one contributor mentioned, a little WD40 or Silicone spray will make the opening work more smoothly until a coating of fine dust builds up to lubricate the movement.

My Mother has just bought a refurbished V7 from Dyson on Ebay. You need to pull on the red lever really hard to start the bin moving and she does not have enough strength to do this using two fingers under the lever. Dyson offered to replace it, which seemed pointless if they are all the same, so I measured the force required on the red lever to release the bin. It took 4kg to start it moving and almost as much to pull it all the way and realease the bottom lid. I repeated this test many times and 4kg was the average figure, when pulling with a spring gauge at the optimum angle (upwards and slightly rearwards).

We asked Dyson if this was normal and they have not replied! Can anyone tell me how much force it takes to open their canister?

Hi guys I having a problem now bec our Dyson vacuum cleaner I can't open it bec not closed properly whti I am going to do please help me thanks

Intended design so people buy new ones or replacement parts