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In June 2017 Apple updated its 13" MacBook Air with a newer Broadwell Intel Core i5 processor, resulting in slightly increased performance and battery life.

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Why is there still an X sign in my battery?

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Hi, so I actually have a 2016 MacBook Air 13”.

My battery was messed up and only worked with the power adapter because I spilled ice tea on it I went to Apple, which they ran a Diagnostic and found that only the battery showed malfunctioning.

I got a new battery. I just change my battery less then 10 mins ago and there’s still a big x in my battery sign. Any suggestions?

Bu soruyu yanıtlayın Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

Puan 1


While you may have bought your MacBook Air in 2016 Apple never released a 2016 model that year. I suspect you really have a 2015 model.

Review this listing: EveryMac - MacBook Air models


Download this app: CoconutBattery paste a snapshot of the main window so we can see whats happing. Paste one with the MagSafe plugged in and a second not connected. Adding images to an existing question


Hey Dan, I’ll check that app out thanks. Pics posted but If I take the MagSafe out my laptop completely shuts downs


OK, that implies the battery is not connected or getting charged. Still need the snap with the MagSafe connected.


Yeah, That how it’s looks with the MagSafe connected sadly.


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the X means that the battery is not being recognized. this can be because the ‘new’ battery is bad or the wrong model for your mac.

It is also possible that the fluid damage, damaged your logic board as well, and that the connector doesn’t recognize any battery.

I’d recommend having your macbook checked out by someone who can repair water damage. they can tell you what the issue is.

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