Ana içeriğe geç

A line of external hard drives by Western Digital, styled after hardbound books. Available in various editions from Essential, to Premium to World Edition.

31 Soru Tümünü görüntüle

My 8TB drive won't stay connected on USB3, but will on USB2

I have two 8TB WD Easystore drives. Both behave the same way. Connected to USB3, both are recognized and work, until there is no activity. Both go to sleep and disconnect. I get “drive disconnected” error on my Mac. I tried connecting them through a USB2 hub and they stay connected. I tried connecting one to the USB3 port on my ASUS wireless router. I set it up as TimeMachine storage. All was well, until the activity stopped. Then I got a “device not connected” error when TimeMachine tried to run again. Any help is appreciated.

Bu soruyu yanıtla Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

Puan 0
Yorum Ekle

3 Cevap

Filtre ölçütü:
En Yararlı Yanıt

If you’re still suffering this problem it seems to be a known issue documented on WD’s site:

WD USB 3.0 hard drives disconnect or disappear when connected to a USB 3.0 hub

Unless this is a common problem with all USB 3 drives I would of said the problem is with the WD drive for which an update should be issued for that, but hey you can try their suggestion.

Bu yanıt yardımcı oldu mu?

Puan 1
Yorum Ekle

Some WD documents suggest formatting their external drive products to a MAC filesystem type if you have connectivity issues. I realize that is a bad solution if you want the data to be portable to other systems. Also pretty inconvenient if you already have data on it as it sound like you do.

Bu yanıt yardımcı oldu mu?

Puan 0
Yorum Ekle

I was experiencing the same problem with my new WD 8TB My Book. I found out it was overheating and apparently this causes it to disconnect. Once I changed its location and position to allow for airflow through the vents, the problem disappeared. Hope this helps.

Bu yanıt yardımcı oldu mu?

Puan 0
Yorum Ekle

Yanıtını ekle

Linus D sonsuza kadar minnettar olacak.
İstatistikleri Görüntüle:

Son 24 Saat: 2

Son 7 gün: 3

Son 30 gün: 22

Her zaman: 294