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Can't receive calls, but can make them

I cannot receive any calls on this phone, yet it can make calls. It receives the text saying I missed a call, but the call itself does not appear. What might be wrong with the phone?

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Most Helpful Answer

If you haven't already try resetting network settings which you can do via the settings app > general > reset > reset network settings.

If the phone is not up to date try updating the software as well.

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I tried them, but it still does not receive calls. Maybe it is a hardware issue?

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