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WASHING MACHINE WATER on floor during fill cycle

Top load washer. During the very beginning of fill cycle water goes on floor and then does not agitate. But - it DOES NOT go on the floor during the “Rinse” fill. AFTER the tub has totally filled during “rinse” fill, and BEFORE it goes into the actual spinning, it goes onto the floor again. THANK YOU in advance for any information

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Hi @michelle021 ,

What is the make and model number of the washing machine?

Does the machine always fill to the top regardless of the water level setting?

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Check the inlet hoses where the hot and cold water supply connects to the machine. Missing gaskets or a loose connection here will cause water to leak and pool on the floor during the fill cycle. Tighten these connections and replace damaged or missing gaskets and washers to stop the leak. GE Appliances recommends that you change the fill hose screens and washers every five years to prevent leakages.

Leaking during the fill cycle might be caused by the air gap, which is a small device installed by the manufacturer that prevents the washing machine water from being siphoned into the household water supply. The air gap device is usually located either at the end of or midway along the black rubber hose that connects the washing machine to the water-inlet valve. If a component within the air gap is cracked or damaged, the hose will have to be replaced.

If your washing machine isn't sitting so that it's level, water can splash off the top of the basket or the load. If the washer leans too far forward, water may splash over the tub as it fills and this may leak out onto the floor. Place a level across the front and then the back of the machine to check that it's level from side to side. Then place the level so that it runs along each side of the machine to make sure that both sides are level from front to back. If it isn't level, adjust the feet at the base of the machine until it is.

The main tub seal prevents water from entering the outer tub and leaking onto the floor. This seal is installed between the washer’s transmission and the outer tub. If it begins to leak, the water will appear near the center of the outer tub bottom. You can open the access panel while the washing machine is full of water to check for a damaged tub seal. If you see water at the bottom of the outer tub, this is likely the problem and it should be repaired by professional.

The washing machine’s pump typically has two or three black hoses connected to it, and it spins via a drive belt. If any of these components is causing a leak, it’s often most noticeable when the tub is filling or full of water. A leaking pump isn't usually a repair that homeowners should do themselves. Contact a service technician to repair or replace the pump.

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Puan 4
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Try to check water level switch switch & its hose .

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