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The Dell VRC-100R can be identified by its model number: 536-BBBS. It is a first-generation Bluetooth virtual reality controller that was released in October 2017.

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The lights on my controller turned off

I accidently dropped my right controller for Dell’s mixed reality headset, and the top ring came off of the controller itself. is there any way i can fix this?

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good luck. I snapped the outside of the ring off of my right controller as well, and now I need to plug a connector in (by “plug in” I mean slide into place and hopefully get it to latch on to the hook, I wish it was as easy as a simple plug) and snap the ring back into place (which will be tricky with all the sensors that need to be lined up correctly). I’m going to get smaller tweezers today and hopefully it works out

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got even more lucky over here,

the controller slipped and the wrist band just ripped off.

along with the plug that cable goes into,

not like its difficult enough to get in there and plug it in

the solder pads are tiny and getting replacement controllers seems impossible as well.

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