TouchID not working iPhone 6
I have iphone 6 running ios 12.1.4, i'am having problem with touchid, i tried all the DIY things that were suggested in the websites but still no luck, my "add fingerprint" option is available and not greyed out but still after clicking it, it says FAILED unable to setup touchid.
Please help.
Bu iyi bir soru mu?
Hi Prasad.
Have there been any changes to this iPhone? Has it been dropped, did it work before, has this iPhone been opened or worked on?
Have you owned this iPhone from new?
Roland Chandler tarafından
Hey roland.. this iphone was owned by my cousin but also was his spare phone and it hasn’t repaired even once but it has many dents and a big scratch on display which is visible while looking from the side of charging port but surely it isnt in a very good condition.. but everything is working fine except the touchid
Prasad Supare tarafından
Is that scratch over the button? Did the Touch ID work when your cousin gave it to you?
Roland Chandler tarafından
No it was not working then too.. and the scratch is not on the screen .. i mean it seems like its on the display because the screen is all clear and smooth.. no scratches on screen itself.. maybe the tempered glass it had before broke but also damaged the display inside.. but the screen is totally fine also the home button is also in a very good condition..
Prasad Supare tarafından