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Released in March 2016. Model SM-G891A.

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How do I access my phone when forgot security pattern and can't turit

How do I turn off phone or restart phone

if I forgot security pattern

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If you forgot the security pattern for your Android phone, you can use a Google service called “Find My Device” to recover it. To use “Find My Device”, you will need a separate working computer.

On the separate computer, go to android.com/find and log into your Google account. Then, find your locked phone on the list of devices. When you click “Enable lock and Erase”, you will be given a list of actions you can perform on your locked phone. These actions include “Play Sound”, “Lock”, and “Erase”.

You can choose “Lock” to set a lock for your phone, or you can choose “Erase” to delete everything and start over.

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