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Released September 21, 2018. Models A1920, A2097, A2098, A2100. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. (Pronounced "iPhone 10 S.")

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cracked screen replaced but front camera not working

I had a cracked Iphone Xs screen replaced but the front camera would not work after the repair. The store said it had to be “reset” at the Apple store because of Face ID security. Is this true or was I scammed? thanks

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If you got it replaced at a 3rd party repair store they most likely messed up your earpiece which can deactivate Face ID. They should pay for your replacement screen at Apple.

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Thanks Owen!

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My pleasure.

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