I want to erase memory from phone

bahamaina, this will clear ALL YOUR INFORMATION, so only do it if that is what you need to do. The 680 does not have a reset button, so you need to use the battery as reset button:

-Remove the battery,

-Insert the battery, and immediately press and hold the power button.

-Wait till the first time-bar is fully loaded, and the palm logo

shows, if you can't see the screen because it is cracked, just hold

the power button for 1 minute.

-Release the power button,

-The screen says now: erase all data ? (Yes = up, No = other button)

-press the 5-way navigator to the UP position.

-Now the PDA is erasing user data. This will take about 10 seconds.

Hope this is the information you needed. Good Luck.