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so this İMac i got in March 2021 is not working as it is supposed to.
it both froze and the clicks on my mouse didn’t register when the movement did today.
is it motherboard or cpu or maybe ram or big sur 11.2.3 that is having issues?
Bu iyi bir soru mu?
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@KAAN CAN
Problems it could be in order
Bu yanıt yardımcı oldu mu?
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What you didn’t mention was whether you were using a wireless mouse and keyboard or one that is using one of the USB ports.
If using wireless, you might have a wifi issue, either the wifi in the machine software is corrupt or there is a hardware issue, or the batteries are dead in the control devices.
If using wired control devices, you might try using a different set (keyboard and mouse) from a known running system, and try them on a different USB port.
Did you upgrade the system to Big Sur, or did you get the machine with Big Sur already installed?
If you shut the machine down by holding the power button down (provided you have no control of the screen to initiate a proper shutdown) and then do a restart, do you get the startup chimes, or some sort of coded beeping? If you get the chimes, the machine is happy with the ram.
If the machine starts with the chimes, does it go to a log in screen, or if you’ve selected to auto login, does it go to your desktop? Or do you get a question mark or some other odd looking icon?
Bu yanıt yardımcı oldu mu?
İt boots normal,it has magic mouse and keyboard(they came with the imac)not wi-fi since i can join online classes eighter
İt came with catalina but i updated it to big sur in day one,no weird icons eighter
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sounds to me like its a hard drive related issue.
Jesse Hooton tarafından
Yeah
İt may be hard drive
KAAN CAN tarafından
Is the hard drive on this machine backed up?
Andrew S tarafından
@andrewsawesome i never backrd it up
KAAN CAN tarafından
@KAAN CAN I would recommend backing up any important data before we continue.
Andrew S tarafından