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A line of external hard drives by Western Digital, styled after hardbound books. Available in various editions from Essential, to Premium to World Edition.

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WD 20tb my book duo no power

hello, i have a WD 20tb external harddrive.

it is 2 10tb red drives set up as a raid 1 system. (mirrored)

no encryption was set by me

there is no power to the case/enclosure.

replaced the power adapter and still no power.

have removed the drives and still no power in the case…no leds ,no fan.

have contacted wd about this but drive is just out of warranty (3years).

they have no help…said to replace power adapter.

does anyone have an answer…i just want to get access to the data to transfer to ssds

the encryption is this thing is a real pain and had no idea they did this when i brought the drive… i thought whether to encrypt or not was up to the buyer.

contacted a data recovery place and they said 700 dollars of the bat… all i need is the case/enclosure. tried looking on ebay but no luck

any suggestions would be appreciated, thank you

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There is a logic board at the bottom which might have issues. You’ll need to take the unit apart (carefully) to inspect things.

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