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The Xbox One X (Model 1787) is Microsoft's latest high-powered game console, succeeding the Xbox One S. The Xbox One X was released on November 7th, 2017.

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Why my xbox turn off, when I play whatever game?

I changed already the power supply and still turn off when i play, then i turn on again and theres a message saying the xbox its overheating, the fan sound loud when i play games like call of duty or nba and the xbox turn off, PLEASE HELP.

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Hi

From what you have told me I could be the following

It could need a update to fix the issue as it could be a bug in the software

It could need new thermal paste on the processor to prevent it from overheating

Or it could need the motherboard replaced

Through process of elimination I would go through all these solutions and if the first 2 don’t work it could need a new motherboard

Hopefully this works

If it doesn’t let me know and il try and help further:-)

Thanks:-)

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Hi! Thanks! I will try and let you know.

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@merkinml

Good luck:-)

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