Keurig Lavazza Espresso Machine won’t stay open, puncture, or run wate

DISCLAIMER: MY SPECIFIC MACHINE WAS NOT AN OPTION FOR DEVICES

I have an older Keurig Lavazza Espresso Machine that uses the little rivo espresso kcups pods. It has ran fine the last two years until recently. The water started leaking a small amount from the bottom when off. It still ran fine though. Well, today, it completely messed up. Someone put a pod in it and tried to run it. The water ran into the middle of the machine (where the kcups dispose to) rather than where it should. On top of that, the lid that you lift to insert a pod will not stay propped open. Finally, when I retrieved the pod, it wasn’t even punctured and seems to have just fell through the machine when I inserted it. It all happened at once when I wasn’t home and I have no clue how to fix it.

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