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Model
Elite X2 G4 Tablet
Troubleshooting
If you are having issues with your HP Elite x2 G4 and need additional help, here is the troubleshooting page
Background
The HP Elite x2 G4 is a 2-in-1 detachable laptop released in 2019. It is designed for business and everyday use, and can be used as both a tablet and a laptop with a removable keyboard. The launch price started at $1499.
It has a 13-inch touchscreen display and uses Intel Core processors. The device includes USB-C ports for charging and connecting to other devices. It also supports a stylus for writing and drawing on the screen.
Common issues with the device include battery wear over time, screen damage due to its thin build, and wear on the keyboard connectors.
Identification
The HP Elite x2 G4 is a detachable 2-in-1 device with a tablet and a removable keyboard. It has a 13-inch touchscreen and a built-in kickstand on the back. The front camera is centered on the top bezel, and there is another camera on the back. The Model number is located on the lower right side on the back of the tablet.
Technical Specifications
- Processor:
- Intel Core i7-8665U
- Intel Core i7-8565U
- Intel Core i5-8365U
- Intel Core i5-8265U
- Graphics:
- Intel UHD Graphics 620
- Memory:
- 8 GB - 16 GB
- Storage:
- 128GB - 2TB
Source: Maintenance and Service Guide